Bob's Discount Furniture

bobs furniture was amazing. Wonderful staff, helpful employees, great quality furniture.

When our first sofa set wore out , I called they came and thanks to my warranty I was given a choice to select the same set or different one.
No complaints here. The cleaning kit is great too! Let's not forget they also work with your budget too.
A little diplomacy goes a long way on both parties.
My next re-deco will be at BOB'S FURNITURE again.

Thank you B.FURN.
MCA

I ordered a bed, and asked if they could deliver it 2 days later on a Friday. They said sure no problem. Low and behold they do not show up on Friday after I take off a day from work to wait for the delivery.

The second time they come is the next Wednesday, and they only bring half of what I ordered. They then tell me they will bring the other half (the box spring) the next day between 5:00pm and 6:30pm.

It shows up at 2:30pm the next day and I am still at work. The customer care agent has the audacity to say it is my fault I missed the delivery even though the truck arrived 2 1/2 hours early.

I am going to have them return my delivery fee and will never even consider walking into another Bob's again.

Great service, unbeatable prices. Purchased a beautiful bedroom set and bob0pedic mattress for my home in NC. Arranged delivery date so that I could be there when everything arrived. Called me the day before to confirm and then the day of delivery to let me know the exact time. And they arrived right on the dot, assembled everything and were very clean, neat and efficient. Even though there was some issues with the power controls with my recliner, thanks to purchasing goof proof ins, I got a brand new replacement with no problems and customer service was great. Will definitely purchase again.

I purchase a leather living room set. 2 ½ years ago. The leather is disintegrating at the seats and head rest area. Why isn’t it leather. it. Is only a veneer skin because the underside of the leather is showing. Goof proof as always does not cover defects, that is a Bob’s problem. But Bobs keeps giving you the roundabout. So a furniture that I thought will last me 7 to 10 years is worst less in 2 years. I read in the complain site that I'm not the only one that this happen to. Many, could be hundreds or thousand of leather furniture is happening, Why are you selling this has leather when is just a thin veneer. Is not durable. 21/2 years, my old furniture looks better than these.