Berthas European Spa

I will never go to Bertha's Spa again. The atmosphere does not portray one of a spa, it is more like a nail and hair salon. When I got my facial, Bertha spoke to me and other workers the entire time, leaving the room multiple times; it was not the relaxing experience it is meant to be. She also kept me waiting for a half hour without so much as an explanation as to why, just that she was "in the back". When she finally came out and I told her I was upset I was attended to a half hour late, she responded by telling me she has her own problems and doesn't need my complaining. Needless to say, I would never recommend this to anyone and will never go back again.