Bell Ford Cars & Trucks

Zero stars !!! Worst dealer ever!!! They have my 2013 Ford Escape for six months now for repair aND no end in sight! !! This is just unbelievable! !! Corporate Ford thinks this is OK also. Unbelievable

2 hour oil change with an appointment. Tried to charge my wife $40 for a license plate bulb. Told her on her first visit she needed new brakes and should make an appointment immediately. I got to her before she did. She went back this past week (6 months since last visit) and they told her her brakes are fine. AC won't blow air and her engine fan always stays on if you turn on the AC... told her she just needed a coolant re-charge... even thought there is a TSB technical service bulletin on this exact issue.

This place is close to my house and i have two fords a 2012 and a 2014... niether will be there again. I went there once myself and had no problem, but it seems like every time my wife goes they try to take advantage of the fact she doesn't know as much about cars.

I wish i could give this place zero stars. I am SO disgusted with the service i have recieved here lately. I first took my car there to check on a noise it was making when i made a right turn and because my clock was going crazy in the car. The first time they kept the car for about 3 days ( way too long ) and i finally got the car back with multiple cars back and forth about how they weren't sure what was wrong. So get the car back and it sounds 20 x worse the sound i heard was even louder as if something was dragging under my car. So i call them back to check it again since obviously they messed something up instead of fixed it. I bring it back and they "forgot" to put a spring in by my gas tank causing the metal to rub against while im driving ( sounds safe right?) so HORRIBLE! so the 2nd time picking the car up and the sound continues.... shocker. .. now they say they don't know what it could be and now the sound is when i make any turn.

Final end to this story every time i took the car there it got progressively worse and i wouldn't reccomend anyone to go to that particular bell ford. My car is under warranty still and all but its AWFUL at this point id rather pay money and get it done correctly. Save yourself the aggravation and get work on your car done elsewhere.

I lost my car during the hurricane. I needed a miracle to get another vehicle and I wanted a hybrid. I had a price in mind and I was tapped out after Sandy hit. Bell Ford found me my CMAX,got me the monthly payment I wanted and I am now mobile again! I would recommend this dealership to anyone!!! Great people :)

WARNING! DO NOT BUY A VEHICLE NOR SERVICE A VEHICLE FROM THIS LOCATION!!

I bought a 2007 Ford Mustang from Bell Ford Colonia only to have the clunker piece of garbage fall apart on me four times in three years. The car was in service for nearly FOUR MONTHS in the FIRST YEAR. I did file NJ Lemon Law and won a lawsuit against Ford Motor Company. Bell Ford Colonia only continued to make the problem worse. They continued to fail at fixing my vehicle. When the car was in the shop for months during the summer of 2008 (6 months after purchase), this dealership decided to give me a bright, neon green Ford Focus as a loaner call. What?! What competent car dealership would ever use a piece of trash Ford Focus (bright green, mind you) as their loaner car with all their information on the back windshield?It's basically telling the world never to go here. I WARN YOU. Be very, very thankful that you read this review before buying or servicing a vehicle at Bell Ford Colonia. If you must buy a Ford (for what reason, I have no idea) DO NOT buy it from Bell Ford of Colonia, NJ. They will rip you off and treat you like complete garbage. DO NOT BUY OR SERVICE A VEHICLE AT BELL FORD OF COLONIA, NEW JERSEY!!!!!!!