DO NOT UNDER ANY CIRCUMSTANCES USE THIS OIL COMPANY.
If there were a way to rate with negative stars, I would.
We called them yesterday and "Customer Service" told us he did not have time for new customers. After trying to explain the situation he finally told us to call back at 4 and speak to 'Dominic'.
Dominic was pleasant and agreed to come look at a broken boiler. It was late but he committed to stopping by the next day.
When we called to get a time frame for his visit "Customer Service" advised that he could not come today because they 'got busy' with their regular customers.
I explained that this was a family with three small children and a pregnant woman who had been without heat for 2 days now. He said essentially that they were just too busy and could not help and THEN had the gall to ask what business *I* am in before hanging up.
STAY FAR, FAR, FAR from this company. They are liars, they are unreliable and they have the WORST customer service I have ever had the displeasure of encountering.
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