Bedbathstore.com

I am impressed with this company. There was some mix-up on my order and I notified them. They promptly made things right. Very happy customer!

received my order. Need to send back something that was a mistake on their part. They do not answer the phone. They do not answer emails. I am calling the credit card company and disputing my charges for these items. Maybe then someone will call me back? This place is not good...do not order from them!!

Received an email a week after purchase informing me that my order was back ordered for 3 months asking if i wanted to wait or to cancel the order and be reimbursed. i IMMEDIATELY replied that i wanted to cancel the order and get my money back. that was a week ago. have not been able to get any returned phone calls or emails. my last phone message and email have informed them that i will be calling the credit card company and reporting them as fraud if i do not hear back from them in the next 24 hours. i do not expect to hear back from them. DO NOT PURCHASE FROM THIS WEB SITE!!! i will take what ever legal action necessary to get my money back, but god knows how long that will take.

Defective and NOT NEW merchandise takes forever to receive, forever to return, and it took five inquries for me to get an answer to a problem. Avoid at all costs.