Bank of America Financial Center

One of the nonsense bank brunch ever I seen

Went to this brunch today to open a checking account. I gotta admit that the people who are working there are just great n wonderful specially relationship manager diana. A true customer satisfaction.

I walked into this boa, on a saturday, dressed down in sweats. As I got to the teller I noticed the supervisor giving me funny looks and asking me questions like why I don't just have an account with BOA and why it took me two days to cash it. UHH because i have a job and i like to go home afterwards?! I didnt use a passive aggressive tone. I politely replied that I just wasn't interested in boa and that I was busy.

I tried cashing a boa check with them today as a non customer and they said that I needed 30 days of history as a non member. HOW AM I SUPPOSED TO HAVE 30 DAYS OF HISTORY DEPOSITING CHECKS IF I CAN'T CASH THE FIRST CHECK TO BEGIN WITH?!

Mind you, I have never had a problem at any other branch during the last two weeks I had recently began working and cashing checks.

I spoke to everyone at the bank and they all parroted the same crap. They refused to get anyone on the phone to verify or help with my VERY LEGITIMATE check.

I took the subway to a check cashing place not too far and got my check verified and cashed in under 2 min. How is a check cashing place able to verify YOUR OWN CHECK?!

I honestly feel profiled and discriminated against.

NEVER going back to this branch AGAIN!

Friendly & knowledgeable -

They are soo good and helful
Nice customer service