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Ordered a balloon from this company for a Halloween event. It was shipped the same day and arrived in about 2 days. The balloon popped while we were inflating it and did not reach its advertised 8' diameter. I contacted the company via email and was pleasantly surprised to get a reply within 20 minutes. I was immediately offered a replacement balloon, but I did not need it as the event was over. I was given a complete refund in lieu of the replacement balloon. Thanks for great customer service and I will definitely be looking here for my future balloon needs.
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