Avalon at Glen Cove

My roommate and I have been living in the Avalon for 9 months now and the maintenance department has been extremely helpful, specifically Ed. He is always very friendly and helpful. Our dishwasher was broken and needed replaced. Ed had the dishwasher ordered the day we had the problem and it was installed immediately after it was received. Ed made sure the dishwasher was put in correctly, he is a very diligent worker and always very patient. We have had a few repairs that needed to be done in our apartment and Ed always went above and beyond to have them fixed.

I have been living in the Avalon for about 7 months now and am very impressed with the maintenance! I constantly see Edwin around the building and he is always asking how everything is in the apartment and if I need anything. He is there within a day when I need something fixed. I normally never write reviews but Edwin goes above and beyond the requirements of his job which deserves some recognition! The great maintenance is definitely a perk of living in Avalon

My family & I have been living in the Avalon for a few months now & the maintenance department has been extremely helpful with repairs, specifically Dylan. He was very friendly and outgoing. I had a bunch of different repairs & I told him that he can come back the next day if he couldn't finish it all b/c I know they work until 6 but he said absolutely not, he was determined to get everything done and he sure did! My boys were excited to watch Dylan do the repairs & Dylan was very patient & kind to them, they enjoyed having him here! He didn't rush he stayed late & completed the work with a smile on his face! :)

I have had many issues in my apartment, and the maintenance team has willfully, efficiently, and kindly fixed my problems. Specifically, Ed and Kelvin are extremely helpful. They are always sweet, answer our questions, courteous, and diligent. We had our laundry machine and dryer replaced. We put in a request, and within minutes we received a call and our machines were being replaced.

I've been living at the Avalon and Glen Cove for about five years. Through the years there have been many employees in through the doors. For the most part all have been either excellent or at worst, good. One employee in the building in particular is outstanding. Edwin several times has gone above and beyond his job. Last week I had a water issue in the apartment. His attention to detail, follow up, examination of the situation, execution of repairs, clean up and post follow up was exemplary. His customer service skills are ones that we all can learn from. I know these boards are usually filled with complaints but every once in a while you truly need to recognize a great job. Thank you Avalon!