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Reviews to Audio Help Hearing Centers
Very professional yet friendly. And, it was very convenient to schedule an appointment through ZocDoc and for the 2nd visit using email...
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BEST customer service here. Very nice, very willing to help after having a poor experience at another office in Manhattan. Will definitely be back here next time I have issues with my Hearing Aids and looking forward to becoming an actual patient moving forward.
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I can't say enough about my experience at my local Audio Help Hearing Center. About 4 weeks ago I purchased my hearing aids through them. I found that the service I received was highly professional and the information given me very thorough. I received very personal attention and I felt that the staff cared about my needs. I will receive lifetime batteries as well as free annual checkups. I don't think it can get better than this! I highly recommend going to the Audio Help Center for anyone who is considering purchasing hearing aids. Sincerely, Don Duerr, Greenwich Village resident.
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I had my first hearing examination and hearing aids from Audio Help. I bought a premium set of HAs with all the blue tooth hardware (excellent). It is now two years and i have only positive things to say about the whole experience with AH.
I have visited both their offices in Manhattan and both are staffed with profession people, and all have a great 'bedside manner'.What I really appreciate is their willingness to see me on short notice. This is the difference between a premium establishment and COSTCO - not that the latter is a poor choice, but they are not that accessible when you want them.
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My sister, Peggy, from New Mexico has been wearing hearing aids for many years. While in a NYC visit this past summer 2014, she (and I) met with Rufina, the Center's audiologist, for a complete and thorough hearing test, after which Peggy received a recommendation for a new up-to-date set of hearing aids -- which Peggy decided to purchase. Rufina took her time with Peggy, calmly explaining at some length all the differences between the new, and Peggy's old, hearing aids. The new ones are a quantum leap forward in design and ability to improve hearing, and a new phone works with the new hearing aids so that Peggy is now able to hear much better in a phone conversation, and the speaker on the other end of the line (me!) no longer has to yell at the top of his lungs, often repeatedly, to be heard by Peggy. A tremendous asset to this location is Ashley, working in the main office, who provided knowledgeable and patient advice to my sister about changing batteries, filters, and other replaceable parts of the new hearing aids. Both Rufina and Ashley are dolls, and their coordination and ability to answer all questions was essential to Peggy's understanding and proper use of her new hearing aids. In addition, both Rufina and Ashley worked diligently to provide Peggy access to audiologists in Albuquerque, New Mexico, so that Peggy has local personal and professional contracts she has met with to ask further questions she has had regarding her new hearing aids. When Peggy returned to NYC in October 2014, both Rufina and Ashley spent additional time with my sister explaining to her some of the concerns she had about her new hearing aids. And BTW, the Hearing Center is located just a few steps from the 14th Street Subway stop of the A, C and E trains. Would I recommend this center to someone looking for the latest in hearing aids -- as you can read, the answer is a definitive YES!
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