Rate and write a Review for Atlantic Union Van Lines
Reviews to Atlantic Union Van Lines
I hired this moving company and recommend their services. Jack, the salesperson, worked with me through all my questions. I would definitely hire them again.
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I will never use this company again. They promised me the world when they were trying to get me to book with them, so I did. I signed up for a full service move. The movers were 7 hours late, then had no clue it was a full service move. Once I've finally moved I called to schedule a delivery. They didn't give me a time frame until 6pm the night before. Today is the day, they called and said they were an hour away. Two hours later they show up and are trying to collect a different amount of money than was quoted to me. On top of that they will not take my money order because it is from Money Gram NOT the US Post Office. But not to worry because I can tip them in cash, he says. This company has been difficult at every step of this process. Moving across states is hard enough they shouldn't make it more difficult. Not to mention, when giving someone $2K+ you expect to be treated better.
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I was in need of a moving company for my move from NB, New Jersey to Springfield, Illinois. As I have never dealt with a moving company before I took precaution on all the hidden fees and the quality of movers that would come along with it. The charges were fair as I did not expect the price to be too low, but they had no hidden fees. This was the best first experience I could ask for, the customer service representative Jack Abscott (Or Apscott, not too sure on the details of last name) was in contact with me DAILY on the status of my move. He even called me after my move to make sure everything arrived in the shape it was packaged in. Overall, this company is amazing, Jack and the movers took the burden of moving off my shoulders and helped greatly! I HIGHLY recommend!
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We booked this company for a move from NJ to Atlanta. To try to sell it they promised 3-5 days to deliver and then give you a price on the phone and later changed significantly more. Prey on seniors and asked my father for a tip, unprofessional. Horrible customer service!!! Don"t use them!!! If there was a cero I will rate them that.
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