No doubt the worst physician/office experience I’ve ever had. I went to Dr. Holzberg of Associates in Otolaryngology of NJ on a Friday based on a family recommendation because I was experiencing extreme nausea and dizziness from an inner-ear issue. It was an emergency situation. The office was like a factory, with patients coming and going. They seemed to have a very large staff. Dr. Holzberg examined me for all of two minutes and then sent me for a lengthy and expensive battery of tests conducted in a separate section of the office, where they happen to have all the equipment. When the tests were complete, I naturally assumed that Dr. Holzberg would review them and discuss my problem with me.
But no, Dr. Holzberg was gone! He had left to see his hospitalized patients, I was told, and would not be back until Tuesday. Again this was Friday at around noon. I pleaded with them to have another doctor look at the results, as I was in extreme discomfort. The office staff was completely apathetic and unapologetic. Finally, they were able to grab a doctor in the hallway who glanced at the results and immediately suggested yet another test, an MRI, without seeing me or discussing anything. I again pleaded for help because I was in so much distress (nausea is just horrible). They had someone prescribe an anti-emetic for the nausea.
I can honestly say I’ve never personally experienced this level of apathy towards a sick patient. Needless to say, I never went back, and would not recommend Dr. Holzberg or his office, Associates in Otolaryngology of NJ, to anyone I know.
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