Arrow Motors

I must say that this was the worst car buying experience of my life. Shawn seemed like a very nice and genuine guy at first, but he ended up being every bit the stereotype of a shady used car salesman. Less than a week after purchasing a Toyota Rav4 with fewer than 90,000 miles on it, the transmission went out on the car. The mechanic at a well respected, nationally recognized auto repair shop stated that the previous owner had recently tried to "cover up" the transmission issues which further damaged the transmission. I contacted the warranty company that Shawn had bragged about. The warranty company barely paid over half of the expense. I called Shawn to ask him if he could do anything to help us out. The phone conversation ended up with him yelling at me and hanging up. I attempted to contact the dealership. Instead of a professional response from the dealership, I got a series of angry text messages from Shawn stating that the car was fine. In the month after replacing the transmission, the water pump, the ECM (engine control module which is over $1,000 to fix), and the air compressor and air condenser for the air conditioning system (a total of almost $2,000 to replace both parts) went out. All in all, trusting Arrow Motors to provide a quality car with great customer interactions was a very expensive mistake that I will never make again, and I hope that you will not make the same mistake.

I had a great experience at Arrow Motors. I purchased a Honda Civic and it was in very good condition. I visited their website before going there. When I called to ask about the car and the employee was very informative and nice. When I went to Arrow Motors to see the car in person, Mike C. had the car waiting for me to look at. I took it for a test drive and it drove great. Mike made the process so quick and enjoyable. Since purchasing my car I have taken it in for oil changes and other scheduled maintenance and the various mechanics have all told me that the car was in great condition and the car will last me many years to come. I will definitely be looking at Arrow Motors for any future car purchases.

terrible experience. Bought my car a few years back from them. Master slave cylinder started leaking 2 days in. They said the car needed clutch fluid, which my dad, who knows very little about cars, bought and put in in front of them. He asked twice if it was the right fluid and they said yes. The next day we take it to mechanic and he says you put the wrong fluid in. Of course, I call them and the guy gets nasty with me. Then he rudely says, if you want we can involve the lawyers!

AVOID LIKE THE PLAGUE!