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Reviews to Apthorp Pharmacy
Wonderful pharmacy
Also, a wonderful place to work. I wish I was a permanent delivery person there. That is, if interested.
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I called to ask for meds price and I was talking to lady her name was Jessica she was super rude and she just decided to transfer while i was still talking. and I told the lady who i was transferred to and she just ignored and said "what meds you are calling about..."? I dont understand why the rudeness but they need to work on that because they just lost my business and I was ready to buy around 700 dollars worth of meds.
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Snafu's happen and one did happen at my doc's office. They sent the prescription renewal to the Big Box Store instead of Apthorp. When all was figured out it was Friday night after 7P and the doc's office was closed. I got a call from the Apthorp pharmacist who asked.......Mr. Hennessy, do you have enough meds to take you through the weekend? No, I said, I'm out. He said........come by the store and we'll give you enough medication to keep you going, no charge, until we can straighten this out on Monday.........
Ok, tell me, ...........would that EVER happen with a big box store..............nahhhhhhhhh? This is why I support small business on the Upper West Side.
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HORRIBLE communication with insurence. There miscommunication and mistakes with my insurance company cause a massive overcharge for my medication. To make it worse, their customer service swiftly deminishes when confronted with there mistakes. I deffinatly will never recomend them to anyone.
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Good service to help us out when caught in a situation.
Also did our compounded item in a day. Were clear about the expensive cost of that item.
Good opening hours.
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