American Amusements, LLC

Last year, I hired this company to DJ my daughter's 7th birthday party - provided them a detailed list of music to play which included numerous songs related to her theme - Jonas Brothers. The (wrong) DJ arrived with a helper without the list of songs they were to play as part of their entertainment!!! He claimed "his boss never gave it to him." They didn't even have one JB song on their playlist - a Disney artist for a children's party! They were also supposed to interact with the children and have them do party dances like the electric slide and macarena but only did ONE dance with them and that was, of all things, the hokey pokey with a room full of 30 seven-year olds. To make matters worse, both DJ's helped themselves to the food at my daughter's party! As if that weren't bad enough, when I called that following Monday, the owner said all he would do was give me $100.00 off my next booking, AS IF I WOULD EVER HIRE THEM AGAIN!! Even after I threatened to sue him in civil court, his response was, "Do what you have to do, I had already given you a discount." So because he supposedly gave me a discount, that justified the their poor performance and unacceptable customer service must be tolerated? This is the same company who sent a DJ to my place of business for a preschool graduation who had a hideous hickey on his neck! They think that pretty pictures on their web site and comments that they themselves write suffice? They are sadly mistaken - customer service is the most important thing and I was absolutely disappointed by theirs.