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Reviews to Ally Financial
Would not release a hold on a check for 5 days, which ended up being 9 days due to weekends. After speaking to two different reps that said a partial amount would be released the third day then another rep stated the whole amount will be released on the next day, then supervisor Karen Griffin said I was out of luck nothing would be released until the 9th day. Worst customer service ever!!! Unbelievable...I have never been treated so poorly by a banking institution.
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In the beginning went not so good when speaking directly to rep to take my debit ovet phone then wrnt smoothly
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I dont get the negative reviews this bank has been great for me. 1% interest and I have yet to pay any fees whatsoever all the times that I occurred fees I called and had them waived. There customer support is top notch. I wish they offered Credit cards. The people complaining the most here seem to be the ones with $0 in their account and arent responsible enough to figure out if they have money or not
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