All About Automotive II

This is a horrible and very unprofessional company!! They are liars! After they towed my boyfriends car we tried calling them, some old man answered the phone very unprofessionally and refused to give us there address because they were closing. My boyfriend and I called the following morning to find out if this compay had the car. A lady picked and asked a few questions, we gave them info about the car, they said they had the car and it would be $136 to get the car. We went to the location and a lady named Sandy (tow truck manager) insisted that they did not have the car. Sandy then told us to call 311 or call the precinct to try and locate the car. We did exactly what she adviced, ( mind you this company actually had the car). We came all the way back and complained to the police officers because we were concerned that the car may have possibly been stolen.. The police were very helpful, they called the tow truck company and spoke with (Sandy) who continued to lie and say they did not have the car. I finally called again and spoke with Sandy once again and she told me it was a mix up and that they did in fact have the car. I was very upset and I told Sandy that the car should be brought to us because we just came from there. She said that she couldnt bring the car until 10:30 pm.. My boyfriend and I ended up going back to pick up the car around 5pm. Sandy took off $36 dollars for the inconvenience, however that was not enough for all the drama we had to go through to get the car back. These people are crooks, this place needs to be shut down!! My boyfriend and I really believe they wanted to keep the car an extra day to try to get more money.. I swear if we didnt get the police involved I really think the car would still be in their possession.

Very professional people, handled my car with extremely professional care. Was also very kind in returning my car..
Great work!

Great the lady who answered the phone about my car was so nicee!!! I making this company go viral best towing company ever

I am a motor club customer covered to 100 miles. This company then asked me to pay an out of pocket fee of $250 after my Motor Club contracted them. This companies dispatcher was completely rude, unprofessional, & horrible to deal with; she even hung up in my face a few times! After waiting here for 3+ hours & redispatching with another company, this company is repeatedly calling me harassing me! This woman needs to be fired & this company needs to be SHUT DOWN. SCAM ARTISTS & HIGHWAY ROBBERY PRICED!!!! 0/10 Service! Avoid at all costs! Walk home over calling this pathetic excuse for a towing company!