There service is average. The wait time is about 40 to 50 seconds. Sometimes when an operator leaves a message you can't make out what she is saying, they mumble a lot. One time after a burglary at my home, the dispatcher denied knowledge of the entry, but after I played back the call from Affiliated Central he looked harder and was able to tell me the time and date of entry. The worst thing about this company, if you are a dealer, is that if you fall behind in your payments they bug you via your email account, in violation of the Fair Debt Practices Act. One time, after 30 years of being a customer, I received an e-mail that they were going to cancel all my accounts "today". I was on my way to the airport and rushing to meet my plane. I almost missed the plan trying to get in touch with them to promise payment. Maybe all companies are like this, I do not know, this is the only monitoring company I have ever used. Maybe they are actually better than others, I don't know.
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