Rate and write a Review for AFC Doctors Express Urgent Care West Orange
Reviews to AFC Doctors Express Urgent Care West Orange
After waiting two and a half hours to see the doctor, he was dismissive and didn't even take the time to listen to my ailments. I don't know why it took two and a half hours when Dr. Izhar Hasan took five minutes with me but I will never go here again. I was trying to avoid going to the emergency room that might have taken a couple of hours but this was worse. The office is very nice and nurses friendly but the receptionist has a depressed look on her face the whole time. No, I will never return again.
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The first time I visited here I was not pleased and never even made it in to see a doctor. I was immediately called by the office manager who was very concerned about my complaint and seemed genuinely concerned about me and asked me to come back. I am here now and this is a completely different experience. The staff was so friendly the office is nice and clean and the care I received was top notch. I definitely recommend anyone that is in need of health care services to come here. Two thumbs up!
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I had a wonderful experience here: everyone very friendly..... extremely professional and comprehensive in their search for the cause of my illness.... clean facilities..... I cannot say enough good things about the care I received, including a follow-up visit the next day....thank you!!!
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Staff is very nice and place is clean.However it was a 2hr and 27 minute wait to even get back to be "triaged". It took another 20 minutes to be seen by a doctor. Clearly understaffed for this busy day. When I arrived there was only 4 other people in lobby so I didn't even dream it would take that long to be seen. I also was under the impression that I "checked in online" but apparently that was not the case. The wording on the website should be altered to "submit your paperwork online" because that's literally all it was.
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I have visited Doctors Express two times and I love this place. The staff is pleasant and friendly there is never a wait. Each time I've gone, I was in and out within 45 minutes. I highly recommend this facility!
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