A Center For Dental Excellence: Valerie, Venterina, DDS PC

I am a new patient at the Center for Dental Excellence at 2749 Hyland Blvd in Staten Island. Dr.Venterina and her staff were amazing. From the minute I entered the office, the administration staff had all the necessary paperwork ready for me . The X-Ray technician was so nice and well spoken, I thought he was a dentist .Dr. Venterina was amazing. She was very concerned on my issues and knew my medical history so spent extra time in explaining what treatment I would receive. I have scheduled the necessary treatment and look forward to a long relationship with this very professional staff. Thank-You, Lyle Seagriff

2nd time here for a deep cleaning. There are 15 -20 people in the waiting room that is 7 x 10. People are standing out in the hallway on the stairs. Now they are sending people upstairs to the Dentists office.
They totally overbook. It's like a cattle ranch.
It's been 1-1/2 hours so far. Go somewhere else.

This happens to be the most amazing dental office I've ever been to. Dr.Venterina is so knowledgeable she gets right to the point. I had no wait time whatsoever!!!! They have a team approach all doctors and staff are on board with everything. They are so kind and caring highly recommend this office!!!!!! I can't stop smiling :)))))

I haven't gone to a dentist for past 15 years, and I was incredibly nervous. But the staff were so friendly that they put me at ease. It was a very quick visit but I feel that everything went very well and taken care of. I'm nervous about going back for cleaning but I'm sure it's going to be fine.

My sister and I went in person to sign-up at this dentist after our previous dentist changed networks. They checked our teeth(and did a x-ray) and the dentist gave us both the same statement saying "You have wonderful teeth". I knew that I had a cavity that needed to be addressed(I knew from my previous dentist, but our appointment for the cavity was cancelled because of the network change), but I thought that I'll mention it at the next appointment that I scheduled.

We both set up appointments a few months in advance, because we both dorm at different universities hours away from Brooklyn and had to schedule it for when we returned. We set the appointment during our summer break, and we got a call the day before saying that the dentist is unavailable and our appointment was cancelled. They did not even help us reschedule or call us back to reschedule. When we called to schedule a new one in the upcoming weeks, they said that no appointment was available until the next month(during our semester, so we couldn't accept it). So we tried again, this time during our next return to Brooklyn in several months. The same thing happened; we got a call the day before saying that the appointment was cancelled, and we got no call or help to reschedule. Also, during the full year that we have been registered at this dentist, we received not one call from them besides to tell us that our appointment was cancelled.

Overall, do not go to this dentist. Appointments do not matter to them, they will cancel on you without hesitation and make no effort to help you schedule any appointments. Our previous dentist always called us to remind us about semi-annual check-ups, and worked with us to set good appointments.
I can't say much about the quality of practice, since I only experienced it at my initial sign-up, but the fact that the dentist said nothing about my cavity after she examined my teeth and mouth is discouraging.