A-1 Appliance Service

Whenever I need help with an appliance issue, I have always dealt with Adam from A-1, he has never failed to find my appliance problems. He arrives on time and is quick to get the job done. He has been our "go-to" guy for issues for the last 8 years or so. I have recommended him to everyone I know who asks for an appliance repair guy referral and have never heard anything but good things from their experiences. He's also easy to remember for me since both of our names are Adam well. :)

Absolutely the least professional service I've ever tried to use. They cancelled not once, but twice on two separately appointments late in the day after confirming by phone that each morning though they rearranged the time by more than 4 hours on both of them in that phone call. Both times they claimed personal reasons for the technician taking off. Even my landlord got frustrated with them. The second time they told me their distributor didn't have the parts in stock so would require a third scheduled appointment. Then they refused to pick up the parts even after they asked me where to get them (which I found in stock at a distributor by calling the MFG in 10 minutes) and I even found them in route between their office and my place. They also wanted to charge me overtime to come back the same day despite them telling me that is there practice and them having 2 full days of someone home waiting for them to arrive. They gave me a different story every time I talked to them. Don't go through the hassle I did and I still don't have my machine fixed, please go lower in the yellow pages. I honestly couldn't be more frustrated. The fact that they have any business simply amazes me. They clearly prey on the uninformed consumers. Buyer beware!!!

Bad service, poor professionalism. Refused to reduce the $70 service fee for doing no work. Owner was very snappy. Find someone else.

Horrible and disrespectful service