A Google User
Reviewed June 21, 2007 22:44
- Terrible
#29295
I brought 6 pairs of pants down to be altered -- being a guys guy I have no idea what to do and how long they should be, etc. So I relied on them to use their judgement. First huge mistake! I got the pants back and they were over 3 inches too long! I was actually walking on the pants when I wore them. When I brought them back and asked them to rework the pants they were totally unable to understand the problem and wanted to charge me full price for the fixing. I bargained them down to half price by pointing out that what they had done was clearly wrong and that I had trusted them to do it correctly, but they didn't. The story doesn't end there, though. After a week I came to pick up the pants and they had only done half of them. They claimed that they hadn't done the alteration to the other half, someone else did. I was shocked -- who else would have made such an egregious error in measuring my legs??? I only buy pants every six months and these were brand new pants, so I was 1000% confident that I had brought them in to get altered there. I told them that I swear to god these were done there. They kept telling me I was wrong. So I got in a big fight because I couldn't believe they were accusing me of being a liar over a few dollars. At that point it wasn't even about the money, so after a long discussion that ended heatedly I got all my clothes that were being cleaned there and left swearing to never ever come back. Great prices, bad service, bad quality, and terrible attitude. I can't believe they accuse their customers of being liars!
Did you find this review...?
Helpful 0
Not Helpful 0