Rate and write a Review for 21st Century Auto Group
Reviews to 21st Century Auto Group
Joe M
Reviewed December 23, 2015 15:10
- Terrible #381
False advertising. Not only will the car not be there when you arrive, but it will be at another dealers lot. Went there to see the car and they tried showing me something completely different than I was looking for. It was also priced 8k higher than they had online. All of these 5 star reviews they have received clearly are an attempt by the dealer to cover up the fact they lie to people just to get them in the door. Once you are there you will be lied to even worse. This dealer doesn't even deserve the 1 star I was required to give from Google. I can not wait to see the half assed attempt by the dealer to "remedy" my situation. For the record, I bought the car you had advertised, just from the dealer it was actually located. LIARS. Deserve a hefty fine from the state.
-Post Remedy from "Owner"
That's funny considering I never gave my information or had you run my credit. Please continue to pile on the lies because it's very comical. Please describe my appearance for your Google review users. Let's see if you can prove your truthfulness! CLOWNS.
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I had very positive experience in purchasing my car from 21 st Century Auto Group! Not my first car! The last one, my Honda Accord 2005, I bought from their new location at Springfield, New Jersey. I called and made an appointment with Stephanie the day before going. What a show room, what a variety of cars! I am amazed how people on each step courteous and friendly. They listen to you and understand your concerns respectful to you, to your budget. You don’t feel any pressure, they give you time before you make your decision. The finance manager helps you with issue that might be painful in other places. Having that great experience in the past I referred 21 st Century to my friend who was looking all over for affordable family car. Thanks to everyone there
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Horrible. Scammers. Whatever you see the price online isn't the price. Don't be fooled and waste your gas people. Whatever the price is on the list add "2k" to it because they have additional "rebates" they charge you. I told the guy they should have it on the ad and he said "everyone has a different way to market" pathetic!!! Never will go there for a car. While I was leaving I overheard a customer complaining that his car broke down the day after he bought it and the managers were yelling at him that they can't do anything for him. I walked out of that soon as I can! Don't go there! Scammers!
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Walked into 21st Centry after viewing the inventory online. Was greeted by Justice Hodges, a salesman there. Let him know what I was interested in and he went to work getting me the best price. He also got me top dollar for my trade in. Very happy I chose them over another dealership and Justice really helped me out.
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lled in regards to 2013 jeep grand Cherokee and the salesman asked me twice if I had the stock number and twice I told him no. I told him it was the only vehicle the dealership had. I laughed it off asked if still available and if it would be a problem to ship the vehicle as I was purchasing out of state.I was told it would not be a problem to purchase the vehicle and procure my own transportation for the vehicle. I told him okay and that I would call the next day to do paperwork. the next day I called and introduced myself as the lady that called last night and the person he had been emailing asked if car was still available.first was called a sir as my name is clearly that of a female and asked how could he help me. I asked to speak with the sales manager. my request was ignored and asked how could he help me. I asked again and was put on hold. he came back on the line pretending to be another sales person. at this point I was upset and demanded a manager. I was placed on hold and spoke with the sales manager and was told that the car could not be bought online until I was paying cashing. I explained i was not told this over the phone as I asked specifically if it was going to be a problem and that I had submitted a finance application. I was given no apology and no acknowledgement that wrong information was given. I would never wait my time again with this dealership and would recommend that one else waste their time either.
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