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A Positive Customer Experience
100+ Positive Reviews
American Insurance is great to work with. Carolyn always gets back to you with a quote or any changes to your policy. I have referred three of my family members. We are very pleased.
I appreciate the quick response to my insurance questions & needs. Carolyn truly looks out for me & ensures my policies are accurate. I value her honesty in assessing a situation.
Kind of hard to explain, but you are always there to answer all questions, find better deals and all of that with smile. I can "see" that even over the phone. THANK YOU!
Friendly, knowledgeable people that ANSWER THE PHONE, and actually GET BACK TO YOU - QUICKLY. Although others may think differently, I am one that still highly regards PERSONAL service.
Prompt, courteous, professional and friendly service.
Always helpful and prompt. Very knowledgeable. Thank you
You guys are always attentive to my needs. You do a great job. Thank you
Carolyn is very customer focused and great to work with.
They are very kind, always willing to help their customers, and have excellent response times.
Carolyn found me reduced premiums prior to my renewal.
Carolyn has been my agent for many years. She has taken care of any and all issues that have come up, Carolyn spends all the time needed to look up policy questions and get back to me with answers I understand. Carolyn looks out for me. I have referred family and friends to American Insurance Services Agency and they are all happy also.
Consistent high quality of service with quick, concise and accurate responses to all of our needs.
I like the annual check-up of my plans and the ease of changing policies when needed.
Great agency. They are always reaching to make sure everything is going ok with our insurance policies. A+ Service! Highly recommended!
Always there to help with anything insurance wise.
Jodi makes this experience extremely pleasant and and her approach is extremely professional I have been with this agency for more then 20 years, and they are just the best!!!!
Jodi is extremely helpful and responsive. She helped us get better coverage and save money. Wonderful to work with.
Jodi is always helpful . I always receive a call back quick when I leave a message if she is busy .
Very quick responses, great customer service and knowledgeable staff.
The customer service is always first rate.
Jodi at American Insurance is awesome. She’s was very knowledgeable and helpful with what I needed when leasing my new vehicle!!
Professional, knowledgeable customer service.
Jodi at American Insurance always answers our questions, and helps with our concerns, in a prompt and friendly manner.
Great service throughout 16 years!!
Great premiums and service.
Whenever, I need assistance or have a question, someone always gets back to me and I don’t have to wait long to get a response.
I truly appreciated how quickly you were able to help me when I was buying my car & could not reach or get what I needed from my previous company. I am also pleased that my Co Op insurance was properly re-evaluated. Carolyn was extremely helpful, patient & efficient.
Nothing but good things to say. You, Jodi, were there in my darkest times and helped me through the tough time that I went through a few years back,. Thank you so much. American Ins. is a company that you can rely on.
Friendly and professional!!
Very helpful!!
Great attention to detail and follow up.
Very helpful and knowledgeable. Also polite and courteous. The best
Jodi is so helpful with my policy and always gets me the best coverage for the best price.
Knowledge of the product you are selling! Our agent Jodi certainly has that, she listened to us and found the perfect fit for our insurance needs.
Cindy is an excellent individual who cares about her job Also people that work in the office are very respectful and understand a fella like me that has the same sense of urgency.
This company is great and easy to work with they meet all my needs
Everyone is always so kind and professional. I know I'm always getting the best price for the most comprehensive coverage.
Fast and friendly service.
Jodi is a great & trusted insurance advisor. Thank you for helping out and providing us with better rates than last year. You also did a great job hand holding me through my accident. Great work overall!!!
Jodi was professional, responsive and put effort into getting things done. It wasn't put on me to get it done, she took control,. We are moving quickly toward a no customer service DIY society so it was great to see helping the client still lives with her! I cant thank her enough
Cindy was great to help us renew.
Carolyn has been my agent for over 20 years and has always been accommodating and has always done her best to find the lowest rates available. She is also very helpful in answering questions and providing any help she is able to provide. She is the best
I've been with the Agency for a while now and they have treated me well. The response time by Cindy is second to none. Whether I need a certificate, quote, etc., She has been exquisite.
Customer care is paramount for your agency and we appreciate being well treated.
Your information is prompt and accurate. The help was also professional and personable. Thanks again for you help.
You always listen to my concerns, and find what works best for me. I would definitely recommend American Insurance to others.
Carolyn is the most helpful insurance agent I have ever dealt with, definitely a person who cares for the customer, always happy with her service.
American Insurance always answers my questions in a very professional and caring way.
Service is great!
Good prices, good service and quick and friendly replies to my inquiries and requests.
You always answer my calls promptly and offer me great service and good advice.
I have been with American Insurance mostly because of Carolyn, she is always helpful and goes out of her to help me. She does a great job comparing policies, looks for better deals and explains everything, and if I have a question, she will research and get me the info. She also never oversells. I feel she is more than just an agent, I feel she is also my friend.
Great communication, great customer service, thanks! Recommended ⭐️⭐️⭐️⭐️⭐️
You answer my phone calls and emails. Always get back promptly. Very knowledgeable and courteous. You do everything great and meet all my insurance needs.
Quick to respond to calls for assistance.
Great service
The staff, and Cindy in particular, are very proactive and attentive to our needs.
Professional, attentive, communicative
Quick to respond and always on top of my account. Quick turn around on COIs.
Always there for customer support
Always prompt and professional, thank you
Sushma is super responsive, honest, and caring. Highly recommend!
Cindy Hathaway is a consummate professional who stays on top of all aspects of the insurance. She is very easy to work with and the office is very respectful and courteous.
Staff are professional, efficient and helpful. It is a pleasure working with them.
I always get a fast and accurate response to any issues or questions I have regarding my policy. That's not so common anymore in this business climate, and it is much appreciated.
Working with you has been easy and priced right. Thank you.
Sushma answers my calls right away. If she is unable to answer a question, she finds someone that can help me. Owning a business can be trying at times. Working with American Insurance has made this aspect of business easy and stress free.
Very helpful and responsive
The service with this agency is always impeccable and personalized. We know that all we have to do is call or email and the correct and best answer is always there. Carolyn has become like family and is always trusted, responsive and upbeat, no matter the issue. We are thankful and appreciative for her knowledge and concern for our family's insurance needs.
Ms. Day is always available when needed and she is fantastic.
No hassles for as long as I've had their services. Good rates, customer conscious. Thank you!
Great customer service!
The reps at American are always very helpful when I call, and work quickly to resolve my issues.
Very professional services. I have always been satisfied with the personal care I received
Everyone is helpful, knowledgeable, and attentive to my needs
Cindy is terrific. I can always count on her to have our best interests at heart.
Carolyn is always very personable, patient and helpful!
American Insurance has been in our family for 2 generations, always there to help. Thanks!
When shopping around for insurance, companies wouldn't return calls or asked us to jump through many hoops. Cindy made the entire process easy. Definitely recommend not only the agency but also Cindy!
Always a quick response!
Great customer service, always polite and timely. It’s a pleasure to work with this agency!
Whenever I call, for whatever reason, I always get the help I need
Carolyn Day worked very hard to find the best coverage at the best possible price for our auto insurance. She was a joy to work with and I will highly recommend her to my friends.
Your staff is extremely professional,
Carolyn is the best! I always get prompt service usually within 24 hours.
Very professional, caring and competent. I am very pleased with all aspects of their services and staff.
Been with this insurance agency for many years. I like the fact someone is always there to answer your questions or if not they will get right back to you with an answer.
Everyone at American insurance has been so helpful in caring for all of my insurance needs
Based on my past experience with Mr. Gary Molnar and my present experience with Mrs. Cindy Weber, it has been fantastic. Our company is very detailed oriented and they have done a job beyond our expectations. They have found the best prices, best companies, and always fought for our best interest. Keep up the great work so we can keep you at our side.
Responsive, caring, helpful! Knowledgeable and friendly.
Always pleasant and have prompt, helpful answers to all my questions.
I have been a customer for over 20 years. Carolyn and the rest of the staff have always been very helpful friendly and professional
I love working with Carolyn, she is always eager to help me with outstanding customer service. Always willing to go above and beyond!
Cindy is the best insurance agent in the world. She responds to me immediately. She’s upbeat and helpful whenever I called her. She seems amused by my sarcastic sense of humor which lightens my day. She advocates for me and is helpful and never makes me feel silly when I ask dumb questions. All in all my experience with the agency and my agent in particular have been superb. I didn’t have many expectations when I started business with them what feels like a decade ago but it's needless to say that my expectations have been surpassed. It’s no coincidence that I’ve been such a long standing customer.
The team is extremely quick to respond to any questions and concerns. The team is very thorough in giving me options for my insurance. You guys really are great!
You are always willing to help and go above and beyond to find us policies and plans that work for us.
They stay on top of their accounts and after the many years I have been working with Carolyn Day, she has always accommodated my needs and helped me whenever I needed it. She is the best. She is always willing and always returns my calls or emails.
Cindy is great! Very knowledgeable and gets back to me very quickly with any questions or concerns.
They are always very quick to respond and easy to contact. They are willing to help small businesses like ours understand the business insurance world.
Cindy is always a pleasure to talk to about any insurance questions or problems I have.
American Insurance is great to work with. Carolyn always gets back to you with a quote or any changes to your policy. I have referred three of my family members. We are very pleased.
I appreciate the quick response to my insurance questions & needs. Carolyn truly looks out for me & ensures my policies are accurate. I value her honesty in assessing a situation.
Kind of hard to explain, but you are always there to answer all questions, find better deals and all of that with smile. I can "see" that even over the phone. THANK YOU!
Friendly, knowledgeable people that ANSWER THE PHONE, and actually GET BACK TO YOU - QUICKLY. Although others may think differently, I am one that still highly regards PERSONAL service.
Prompt, courteous, professional and friendly service.
Always helpful and prompt. Very knowledgeable. Thank you
You guys are always attentive to my needs. You do a great job. Thank you
Carolyn is very customer focused and great to work with.
They are very kind, always willing to help their customers, and have excellent response times.
Carolyn found me reduced premiums prior to my renewal.
Carolyn has been my agent for many years. She has taken care of any and all issues that have come up, Carolyn spends all the time needed to look up policy questions and get back to me with answers I understand. Carolyn looks out for me. I have referred family and friends to American Insurance Services Agency and they are all happy also.
Consistent high quality of service with quick, concise and accurate responses to all of our needs.
I like the annual check-up of my plans and the ease of changing policies when needed.
Great agency. They are always reaching to make sure everything is going ok with our insurance policies. A+ Service! Highly recommended!
Always there to help with anything insurance wise.
Jodi makes this experience extremely pleasant and and her approach is extremely professional I have been with this agency for more then 20 years, and they are just the best!!!!
Jodi is extremely helpful and responsive. She helped us get better coverage and save money. Wonderful to work with.
Jodi is always helpful . I always receive a call back quick when I leave a message if she is busy .
Very quick responses, great customer service and knowledgeable staff.
The customer service is always first rate.
Jodi at American Insurance is awesome. She’s was very knowledgeable and helpful with what I needed when leasing my new vehicle!!
Professional, knowledgeable customer service.
Jodi at American Insurance always answers our questions, and helps with our concerns, in a prompt and friendly manner.
Great service throughout 16 years!!
Great premiums and service.
Whenever, I need assistance or have a question, someone always gets back to me and I don’t have to wait long to get a response.
I truly appreciated how quickly you were able to help me when I was buying my car & could not reach or get what I needed from my previous company. I am also pleased that my Co Op insurance was properly re-evaluated. Carolyn was extremely helpful, patient & efficient.
Nothing but good things to say. You, Jodi, were there in my darkest times and helped me through the tough time that I went through a few years back,. Thank you so much. American Ins. is a company that you can rely on.
Friendly and professional!!
Very helpful!!
Great attention to detail and follow up.
Very helpful and knowledgeable. Also polite and courteous. The best
Jodi is so helpful with my policy and always gets me the best coverage for the best price.
Knowledge of the product you are selling! Our agent Jodi certainly has that, she listened to us and found the perfect fit for our insurance needs.
Cindy is an excellent individual who cares about her job Also people that work in the office are very respectful and understand a fella like me that has the same sense of urgency.
This company is great and easy to work with they meet all my needs
Everyone is always so kind and professional. I know I'm always getting the best price for the most comprehensive coverage.
Fast and friendly service.
Jodi is a great & trusted insurance advisor. Thank you for helping out and providing us with better rates than last year. You also did a great job hand holding me through my accident. Great work overall!!!
Jodi was professional, responsive and put effort into getting things done. It wasn't put on me to get it done, she took control,. We are moving quickly toward a no customer service DIY society so it was great to see helping the client still lives with her! I cant thank her enough
Cindy was great to help us renew.
Carolyn has been my agent for over 20 years and has always been accommodating and has always done her best to find the lowest rates available. She is also very helpful in answering questions and providing any help she is able to provide. She is the best
I've been with the Agency for a while now and they have treated me well. The response time by Cindy is second to none. Whether I need a certificate, quote, etc., She has been exquisite.
Customer care is paramount for your agency and we appreciate being well treated.
Your information is prompt and accurate. The help was also professional and personable. Thanks again for you help.
You always listen to my concerns, and find what works best for me. I would definitely recommend American Insurance to others.
Carolyn is the most helpful insurance agent I have ever dealt with, definitely a person who cares for the customer, always happy with her service.
American Insurance always answers my questions in a very professional and caring way.
Service is great!
Good prices, good service and quick and friendly replies to my inquiries and requests.
You always answer my calls promptly and offer me great service and good advice.
I have been with American Insurance mostly because of Carolyn, she is always helpful and goes out of her to help me. She does a great job comparing policies, looks for better deals and explains everything, and if I have a question, she will research and get me the info. She also never oversells. I feel she is more than just an agent, I feel she is also my friend.
Great communication, great customer service, thanks! Recommended ⭐️⭐️⭐️⭐️⭐️
You answer my phone calls and emails. Always get back promptly. Very knowledgeable and courteous. You do everything great and meet all my insurance needs.
Quick to respond to calls for assistance.
Great service
The staff, and Cindy in particular, are very proactive and attentive to our needs.
Professional, attentive, communicative
Quick to respond and always on top of my account. Quick turn around on COIs.
Always there for customer support
Always prompt and professional, thank you
Sushma is super responsive, honest, and caring. Highly recommend!
Cindy Hathaway is a consummate professional who stays on top of all aspects of the insurance. She is very easy to work with and the office is very respectful and courteous.
Staff are professional, efficient and helpful. It is a pleasure working with them.
I always get a fast and accurate response to any issues or questions I have regarding my policy. That's not so common anymore in this business climate, and it is much appreciated.
Working with you has been easy and priced right. Thank you.
Sushma answers my calls right away. If she is unable to answer a question, she finds someone that can help me. Owning a business can be trying at times. Working with American Insurance has made this aspect of business easy and stress free.
Very helpful and responsive
The service with this agency is always impeccable and personalized. We know that all we have to do is call or email and the correct and best answer is always there. Carolyn has become like family and is always trusted, responsive and upbeat, no matter the issue. We are thankful and appreciative for her knowledge and concern for our family's insurance needs.
Ms. Day is always available when needed and she is fantastic.
No hassles for as long as I've had their services. Good rates, customer conscious. Thank you!
Great customer service!
The reps at American are always very helpful when I call, and work quickly to resolve my issues.
Very professional services. I have always been satisfied with the personal care I received
Everyone is helpful, knowledgeable, and attentive to my needs
Cindy is terrific. I can always count on her to have our best interests at heart.
Carolyn is always very personable, patient and helpful!
American Insurance has been in our family for 2 generations, always there to help. Thanks!
When shopping around for insurance, companies wouldn't return calls or asked us to jump through many hoops. Cindy made the entire process easy. Definitely recommend not only the agency but also Cindy!
Always a quick response!
Great customer service, always polite and timely. It’s a pleasure to work with this agency!
Whenever I call, for whatever reason, I always get the help I need
Carolyn Day worked very hard to find the best coverage at the best possible price for our auto insurance. She was a joy to work with and I will highly recommend her to my friends.
Your staff is extremely professional,
Carolyn is the best! I always get prompt service usually within 24 hours.
Very professional, caring and competent. I am very pleased with all aspects of their services and staff.
Been with this insurance agency for many years. I like the fact someone is always there to answer your questions or if not they will get right back to you with an answer.
Everyone at American insurance has been so helpful in caring for all of my insurance needs
Based on my past experience with Mr. Gary Molnar and my present experience with Mrs. Cindy Weber, it has been fantastic. Our company is very detailed oriented and they have done a job beyond our expectations. They have found the best prices, best companies, and always fought for our best interest. Keep up the great work so we can keep you at our side.
Responsive, caring, helpful! Knowledgeable and friendly.
Always pleasant and have prompt, helpful answers to all my questions.
I have been a customer for over 20 years. Carolyn and the rest of the staff have always been very helpful friendly and professional
I love working with Carolyn, she is always eager to help me with outstanding customer service. Always willing to go above and beyond!
Cindy is the best insurance agent in the world. She responds to me immediately. She’s upbeat and helpful whenever I called her. She seems amused by my sarcastic sense of humor which lightens my day. She advocates for me and is helpful and never makes me feel silly when I ask dumb questions. All in all my experience with the agency and my agent in particular have been superb. I didn’t have many expectations when I started business with them what feels like a decade ago but it's needless to say that my expectations have been surpassed. It’s no coincidence that I’ve been such a long standing customer.
The team is extremely quick to respond to any questions and concerns. The team is very thorough in giving me options for my insurance. You guys really are great!
You are always willing to help and go above and beyond to find us policies and plans that work for us.
They stay on top of their accounts and after the many years I have been working with Carolyn Day, she has always accommodated my needs and helped me whenever I needed it. She is the best. She is always willing and always returns my calls or emails.
Cindy is great! Very knowledgeable and gets back to me very quickly with any questions or concerns.
They are always very quick to respond and easy to contact. They are willing to help small businesses like ours understand the business insurance world.
Cindy is always a pleasure to talk to about any insurance questions or problems I have.
Let Us Help You Save Money
Your family, your business and your possessions are all important to you, but you may not know how to best protect them. We have over 400 years of insurance experience to navigate the unique risks you face, serving as your insurance advisor.
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About American Insurance Services Agency
American Insurance Services Agency is a Clark, New Jersey-based independent insurance agency specializing in auto insurance, business insurance, commercial insurance, homeowners insurance, renters insurance, car insurance, home insurance, flood insurance, liability insurance, contractors insurance, workers compensation insurance, commercial auto insurance, umbrella insurance and excess liability insurance.
Because we’re independent, our priority is you – not the insurance company. We represent many different insurance companies which offer a wide variety of coverage options and price points. Our goal is to deliver the right blend of price, coverage, and service.
We believe our clients’ financial security and quality of life deserve the utmost dedication, expert advice and personal attention from a trusted partner. As your insurance advisor, we help you make smart decisions – protecting you from the unexpected and planning for the predictable.
Insurance in New Jersey
American Insurance Services Agency offers personal insurance, business insurance and specialty insurance.
Homeowners Insurance for New Jersey
Your New Jersey home is your biggest investment. American Insurance Services Agency will ensure it’s protected with a comprehensive NJ home insurance policy. New Jersey home insurance is important. Without a good insurance policy, your New Jersey home could be put at risk. To receive a home insurance policy that won’t break the bank, choose to get your NJ home insurance from our agency.
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Auto Insurance for New Jersey
If you need an auto insurance plan to protect your car, American Insurance Services Agency can find you the NJ auto insurance pricing you have been looking for. If you don’t shop around, you can end up paying more than you need to for your auto insurance premiums. American Insurance Services Agency will do the NJ auto insurance shopping for you and will do our best to get you the affordable coverage that you need.
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Business Insurance for New Jersey
When you run a business, NJ business insurance is important. One lawsuit can wipe out all your profits and lead to bankruptcy. Protect your business with a comprehensive New Jersey business insurance plan from our agency. We can search the top companies to find you the NJ business insurance you need at rates your business can handle. We offer a full selection of business insurance services for your New Jersey small business.
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There’s more to insurance than the price of the policy.
Explore our interactive graphics and learn about your unique risks and the related insurance solutions.
Explore Interactive Scenes
Bodily Injury Liability Coverage
Risk Factor
It’s easy to get distracted while driving. All it takes is an incoming text message, a fussy baby, or changing the radio station and your eyes are off the road long enough to crash into the slowing vehicle in front of you. As an owner/operator of the vehicle, you may be held financially responsible for any bodily injuries caused as a result of the accident.
Solution
Bodily injury liability covers your legal liability for a covered accident that involves injury to another person, up to the limit of liability you select. Purchase enough coverage to protect your assets should a claim be brought against you or if you are sued. You should also consider purchasing an excess liability policy which may provide additional limits of liability.
Property Damage Coverage
Risk Factor
When involved in an auto accident, you and your family may be financially responsible for any damage caused by your vehicle to someone else's property. The amount required, if any, can vary by state.
Solution
The property damage portion of your auto insurance policy protects you if your car damages someone else's property, such as another car, a fence, or a building. In some instances, you may be able to choose your coverage limit, or it may be a standard amount dictated by the insurer or local laws.
Medical Payments Coverage and Personal Injury Protection
Risk Factor
Depending on the severity of the injuries suffered in an automobile accident, whether caused by you or by the other vehicle, it's not uncommon for healthcare costs to run into the thousands of dollars, with a large portion being out-of-pocket expenses not covered by your health plan.
Solution
Medical payments coverage or Personal Injury Protection, depending on where you live, can help cover some medical expenses and funeral expenses of covered drivers and passengers after an accident. The exact requirements, limits, and coverage can vary by state, so it's important to understand what's required where you live.
Uninsured / Underinsured Motorist Damage Coverage
Risk Factor
What happens when the driver who hit you doesn't have enough liability coverage? Or, even worse, they take off? Research has shown that this happens more than you might expect. If you’re in a collision with someone who is uninsured or underinsured, you can be left to pay out-of-pocket for damages and medical expenses not covered by the other driver.
Solution
Uninsured/underinsured motorist damage coverage may compensate you for bodily injury and lost wages caused by an uninsured motorist, a hit-and-run driver, a driver whose automobile insurance company is insolvent, or a driver who has not purchased enough coverage to pay for damages.
Physical Damage Coverage
Risk Factor
Your automobile can be a fairly costly investment – one that is exposed to many potential losses caused by weather related events, theft, and other circumstances that may be out of your control.
Solution
Physical damage coverage can protect your vehicle if it is damaged in an accident (collision coverage), is damaged by something other than a collision (comprehensive coverage) with a vehicle or object or if your vehicle is stolen. This coverage is optional if your vehicle is paid in full, but it is coverage you should consider if you want to fully protect your vehicle.
Rental Coverage / Loss of Use
Risk Factor
When your vehicle is being repaired or replaced due to a covered loss, you may have to rent a vehicle to get you to and from your daily responsibilities without any interruption. Vehicle rental can get expensive, especially over an extended period of time.
Solution
Rental coverage/ loss of use is an inexpensive option you can add to your auto insurance policy to pay for the cost to rent a temporary replacement vehicle or the cost of public or private transportation if your vehicle is ever in an accident. This coverage is available in a variety of daily limits.