Yonkers Honda Sales

(See second paragraph for substantial revision.)

I have had the pleasure of working with Michelle and the Yonkers Honda Service staff for most of the decade in which I have owned my 2005 Accord. Michelle has always patiently listened to every question I have had, responding with a knowledgeable answer either on the spot or after consulting with the mechanic, but she always gets back to me. The car has needed very few repairs but when it has she has consistently provided detailed explanations as to why the work was needed. Michelle also patiently helps me keep track of the maintenance as she knows I always want the car in top running order, and yet she does not try to oversell anything. On occasion I have dealt with other managers at this service center and they have also been very helpful, but am particularly appreciative to have benefitted from Michelle's knowledge, attention to detail, and customer service commitment.

There is now a need to substantially update this review, to include not only Yonkers Honda's Service but also New and Used Sales. The transmission on the above car that I had enjoyed so much needed to be replaced - I was initially disappointed because I had planned to keep it even longer. It then however seemed that all of Yonkers Honda got together to make sure I was taken care of. Boris, the manager from new car sales, actually referred me to a particular certified used 2012 Accord. I looked at both the 2016 Civic and that Accord, and decided to go with it. Bill Burke was absolutely wonderful in immediately giving me the CarFax report and the maintenance that was done to get the vehicle certified; he was most straightforward about everything. Even at the final stage - Finance - Roy could not have been more friendly or professional. He diligently did his job in showing me additional services I could purchase, but never pressured me, and allowed me to decline without the back-and-forth that I had heard could so often happen at that stage of the purchase.Roy also got me a great finance rate and patiently allowed me to play with different amounts/lengths until I decided what would work best. Also thank you to Chris who I did not meet but who gave a very fair assessment of my 2005 Accord, which I traded in. Also thank youth Michelle again for helping this process as well go was smoothly and comfortably as possible. I now have a wonderful and effectively new car and wouldn't go anywhere else.

Ron was the most patient salesperson I have ever met. He answered all of our questions and as first time car buyers and Honda owners we had quite a few!! He explained the process and our options very clearly and did not skip a beat when my husband and I squabbled over something I can't even remember. He clearly loves what he does and makes his customers feel like they have his full attention at all times.

To Whom It May Concern,

Leasing a vehicle at Yonkers Honda was a rewarding experience which exceeded my expectations. Upon entering the showroom, the staff welcomed me with kindness, and offered me immediate assistance.

Gary Wagner answered all of my questions with clarity, explained my options carefully, and appeased my concerns thoroughly. He communicated with me consistently, throughout the process, until he was assured that I felt completely comfortable with my ultimate lease.

Gary is a consummate professional who provided me with the guidance and respect that I needed to get through the significant decision of leasing an automobile. He projected a positive, understanding, and patient approach. Gary was genuinely concerned about my leaving unquestionably satisfied with all of the aspects of my transaction.

I am proud to be driving a very attractive, yet extremely reliable Honda Accord. Gary Wagner and the entire Yonkers Honda team will receive my highest recommendation to anyone interested in buying or leasing a vehicle.

Sincerely,
Christina D
Very Satisfied Customer

I had such an amazing experience with Yonkers Honda. Eric Soto was who we were working with. He got us our dream car. He was professional, took his time with us, being first time "leasers" and answered all and any of our questions that we had. It was such an enjoyable experience and I would recommend Yonkers Honda and Eric Soto to everyone. They are awesome!

MY SALESMAN WAS JONATHAN SABA FROM CENTRAl AVE YONKERS HONDA. HE WAS GREAT. VERY PROFESSIONAL AND PUNCTUAL WITH TIME.THIS WAS MY FIRST PURCHASE ON A VEHICLE AND HE DID A EXCELLENT JOB ON MAKING ME FEEL COMFORTABLE ON THE SALE. HE DEMONSTRATED ALL FEATURES OF THE VEHICLE AND EVEN FOLLOWED UP A DAY LATER WITH ME. HE ANSWERED ALL MY QUESTIONS WITH NO HESTITANCE. IT'S NICE TO GO TO SOME WHO KNOWS WHAT THERE TALKING ABOUT. GREAT SALESMAN. THE STAFF IS AMAZING WERE ALL HELPFUL ON MY PURCHASE . THE MANAGEMENT IS ON POINT. MONEY'S WORTH.