Openly racist.
As a well traveled attorney, I have dealt with all sorts of people and situations. It is rare that I am shocked. I cannot recall ever having encountered naked racism, however, so my experience at this place yesterday left me speechless and taken aback. Apparently, there are still people in the world who believe it is okay to tell nonwhite people that they don't serve them.
I stepped into this place seeking a basic trim. I never got the words out. As soon as the stylists laid eyes on my short, curly mane, they all exchanged looks of open horror. One stylist, a woman in her 40s or 50s, quickly ran up to me and announced, "No, no, baby, we don't do your kind of hair." I tried to explain that I just want a basic cut, but she kept interrupting me with vigorous shakes of her head and repeated nos.
She then grabbed me by the arm and marched me outside the premises. I was too surprised to react in the moment to her putting her hands on me. As soon as she had half dragged me outside, she pointed me to a salon down the block, announcing loudly "THAT is where they do YOUR kind of hair." The salon she pointed me to was called N'Joy and is run by a black woman. I suppose Xpress Cut still believes in segregation? People on the street were staring at me after her declaration and I was humiliated.
I am beyond appalled. I hope anyone reading this helps me communicate the message that racism is not acceptable in America by shunning this place.