If Park Ave Trauma changes the front desk lady Miss Kesha, this place could be one of the best places. This lady is very rude and her attitude towards others is always insulting.
Dr Hedrych and his others staff members are excellent. Staff working in physical center is very courteous, but to see Dr Hedrych and other staff member, unfortunately you have to face Miss Kesha first. She denigrates and disrespects others as she thinks that she is only one who is running this center. And she is spoiling the whole impression and reputation of Park Avenue Trauma Center.
If you call Trauma Center and she picks up the phone, she always put you on hold for 10/15 minutes. If you are in the Park Avenue Trauma center and need some help or assistance, you have to wait other receptionist ladies. She doesn’t listen and always be on her cell phone or eating.
I am sorry Dr Hedrych and CO of this center, but this lady discriminate people. Her attitude is different towards every patient. I would request to take notice of her behavior.