Workers Comp Doctor - DHD Medical

Few weeks ago asked the office admin what time is the last appointment. They confirmed 7:30pm. This information was very important as I work in Brooklyn late hours. After I confirmed, I met with their Dr and she advised that I come to Therapy 3 times a week. Scheduled everything between two women working the desk for 7:30pm weekdays. Today was my first physical therapy appointment. I live in NJ work in Brooklyn. Had to leave work early to get to midtown Manhattan which is where this office is. Arrive at 7:18pm, front desk person greeted me and I signed in. Waited until 7:31pm. Front desk person Marcel tells me the physical therapist Donald (she didn't know his last name) will not see me today because I am new and the last appointment for new patients is 7:20pm. Its is the coldest day of the season today and I commuted out of my way, left work early for this appointment. I'm not sure how I was supposed to know about their 7:20pm. It was never mentioned, even after asking what the last appointment is and the person answering me knowing I was new. On top of that, I arrived at 7:18pm! People are getting treated for pain and injury and this guy Donald doesn't seem professional. He waited until 7:31pm to inform the desk clerk he would not take me. I would never trust unprofessional people with my pain/injuries. They could injure you more if they are rushing or not taking things seriously and with care. This place is a big RED FLAG.

They always call me to remember my appointments they are professional

It sucks appointments always being reshudule there always pack you would be there for 3 hours for only 15 mins of therapy I hate it