Rate and write a Review for Wonderland Smoke Shop Hasbrouck Heights
Reviews to Wonderland Smoke Shop Hasbrouck Heights
I went there a few times for shisha because it was the closest place for me to go to get it. The selection was horrible. They only carried two brands and we're usually sold out of the good flavors. Still, I went there anyway. There was a cute little Papillion and that was enough for me to keep going. So I went here about every week. I talked to this guy who worked there and was there when I went in. One time he like snapped at me and said he didn't want to talk and basically threw me out. I have never been more offended. I would never go back there if they were the only place that sold shisha
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No deals, everything is on the computer, not like in the city, but it is the best priced with a fantastic selection and very little knowledgeable and helpful staff. Very professional environment
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TM M
Reviewed December 14, 2015 21:36
- Excellent #52673
Wonderful amazing shop, great options, amazing prices, and the girl behind the counter was incredibly friendly and knowledgable!!!
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They are so expensive compared to other shops. All of their mark ups are crazy, I went to buy a magic flight box. Something that sells for 120 online and in most shops. I wound up paying 160, all of their pieces are a bit over priced.
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I have been a customer at Wonderland for some years now. When I just went in, I must say the customer service was terrible. I was reprimanded for saying "water bong" instead of saying "water pipe" and when I politely gave a suggestion to putting up a notice that states specific names, I was told rudely that "his customers know the difference." I didnt appreciate the hostility , and I will be taking my business elsewhere. You should adopt the motto "customer is always right." ***I couldn't agree more with the young man who comes on random review boards without visiting the shop. Although I agree with knowing proper smoke shop vocabulary, it still did not warrant the young man being so rude to paying customers. Whats even more worrisome is that more than enough people agree with the some of the staff being rude. He could of been polite and courteous and not hostile. It's simply called customer service. If they planned on being so rude to their customers maybe they shouldn't of opened up a shop that sold something so close in resembling paraphernalia and then get mad when people mistakenly call it the wrong name. So before you call someone ignorant maybe you should go there first.
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