Wholesale Kitchen Cabinet Distributors, Inc.

I very rarely write a review for any establishment - whether the experience has been good or bad so to say I'm writing one for Wholesale Kitchens really means something. I'd give this place 10 stars if I could.

1. The design phase - We had no appointment and yet they accommodated us the best they could. They took the time to answer every question I had and gave me so many choices to work through all my budget constraints. Darrin was SO quick with the design tools it was amazing watching him listen to you, talk back and work all at the same time. I hate a feeling of being taken advantage of and they NEVER, not once, tried to oversell anything.
2. The measurement and final design process - Al was a GEM. I must've emailed and called him 10 times a day with changes I envisioned and he talked me through each option and price point every single time. His patience and timeliness was very much appreciated
3. The delivery - They delivered the cabinets a few days prior to what we expected with NO damaged pieces and very quick, neat service.
4. The installation - We picked one of their recommended installers which is one of my best decisions till date. John from their installation department got me connected with Ryan in under 24 hours which was a wonder of wonders. Not only were their services very affordable, Ryan went above and beyond what was required of him to make our kitchen gorgeous. In the 3 days he took to to install everything, he was always on time [considering he made a 2-3 hour ride in the morning battling traffic up from South Jersey], VERY neat and had impeccable workmanship.
5. The follow up service technician - I had picked a wrong cabinet face when I designed my kitchen and I had called John to try and figure out what our options were. Let me tell you - there's a man who can talk you off a ledge. So friendly and patient! He got us in touch with Dennis - who again, was prompt, efficient and really knew his stuff.

Our kitchen is beautiful. The cabinets are perfect and everyone oohs and aahs when they walk into the space. I *highly* recommend Wholesale Kitchens!

During the design of our kitchen, their design expert ( Martha) failed to include base cabinets with drawers in the design of our kitchen. We phoned her multiple times to request amending the design, which she eventually did, we incurred additional costs due to the change in design.

We were approved for low cost financing for the kitchen cabinets. On the day when our cabinets were delivered, the driver upon reviewing my paperwork stated to me that there was a problem with my paperwork. This problem was due to a mistake made by wholesale kitchen cabinet distributors inc and their business partners who provide financing. Our finance paperwork wasn't processed properly.

The driver called their office to clarify the situation. I then received a phone call from (Tom) the owner who stated to me that in order to make the delivery, I would be required to pay the balance due with a certified bank check. Also, if we did not accept delivery we would be subject to a daily storage charge until the cabinets were delivered. Wholesale Kitchen Cabinet distributors Inc. did not act in good faith with me on this issue.

The carpenters who came to my home were professional, respectful of my home and did an excellent job installing the cabinets and finish work. The granite company and installers were also excellent.

BE CAREFUL WHEN DEALING WITH THIS BUSINESS.

DOUBLE CHECK EVERYTHING.

While we were very pleased with the cabinet ordering and delivery process we are very unhappy with the cabinet and countertop installation process. We are renovating both the kitchen and our only bathroom. Our contractor completed his work in the bathroom and I called Wholesale Kitchen Cabinet Warehouse to have our bathroom cabinets installed. I was informed at that time that the installers would not come out "just to hang the bathroom cabinets" without being paid a full days wage. Too bad we had never been informed about this even thought we told our designer we did not think both rooms would be finished at the same time, numerous times! Needless to say we had our contractor hang the bathroom cabinets. Once this was completed I again called Wholesale Kitchen Cabinet Warehouse to have them send out the countertop installers to measure for the countertop. I was again informed that this would not be done until BOTH rooms were completed. John at Wholesale Kitchen Cabinet Warehouse even had the nerve to tell me to go out and buy a cheap sink for temporary use. I informed John that we had spent enough on this project already and would not be going out to buy a "cheap sink for temporary use". John could not understand why I was upset! Had we known this was the supposed policy we would have saved the sink we were replacing for temporary use. We are now expected to go 2 weeks without a bathroom or kitchen sink once the kitchen is completed and the measurements are made. We would therefore not recommend anyone use Wholesale Kitchen Cabinet Warehouse's installers if you are renovating more than one room at a time requiring running water as you will quite literally be left high and dry!

Good place treated us well.

We worked with Neil on our new kitchen and we could not be happier with what we received. The quality of the cabinets is fantastic and every cabinet fit perfectly. I would recommend them to anyone looking for kitchen and bathroom cabinets.