Whitestone Veterinary Care

We adopted our dog six years ago, and always received outstanding service, care and advice! The same goes for their sister location in Hempstead.

From the reception area, to the exam rooms, there is not an inch of this place that isn’t wonderful. The genuine concern coming from each person in the facility is hard to find in any other practice. I started taking my 12 year old Chihuahua, Basco, here almost a year ago. He’s the love of my life, but not easy to handle. As the owner of a small feisty dog, it has been difficult to find a veterinarian who can care for him without him trying to bite their fingers off. The last vet we went to used 4 people to hold him down just to put the muzzle on. The moment I walked into the exam room at Whitestone Vet Care, the tech Janine put the muzzle on, no restraint needed. He was calm, relaxed, and didn’t even growl! This is very much out of character for him. The Doctors there are nothing less than brilliant. They are able to explain everything that my dog needs in the simplest and efficient way, and without making you feel like a horrible pet parent for not being aware of certain things for so long. The kindness of the staff and the knowledge of the doctors are what first inspired my love for this facility, but the exceptional care is what will make me continue to use their services. I would urge any pet parent to call them asap to give their pet the best care out there.

I’ve been bringing my three and a half year old Yorki-Poo, Yodle, to Whitestone Veterinary Care for about two and a half years now. After several experiences with unprofessional, unkind, and uncaring vets, it was such a relief and comfort to find Dr. Wyler’s office. All of the Veterinarians are extremely professional and knowledgeable – taking the time to always answer any questions/concerns regarding medical procedures. Dr. Wyler and his staff also obviously care very much about each and every patient. The front desk staff and veterinary assistants are also very helpful and kind. Yodle was unfortunately a very sick puppy, but after being under the watchful eye of Dr. Wyler and his team, so no longer suffers from many of the medical conditions she was afflicted with when she was younger. I trust them to keep her healthy and happy, at a fair price, and with the same amount of love I would give her myself! I highly recommend!!!

As a member of the Whitestone Veterinary Care team it truly hurts me to read the words written by Carmen. As Carmen was not present with her friend and her dog it is unfair that she should be giving reports on what transpired. We can assure that the dog was stable, alert, and sitting up on her dog bed and not showing signs of illness or seizures while in our waiting room. We would never let a pet suffer if they were in an emergency state upon entering our facility. As our practice is a private clinic we directed Carmen's friend to several not for profit and publicly funded facilities that are equipped to help those who are financially unable to care for their pets.

We are happy to report that upon speaking directly with the client after their visit this pet was able to get the low cost medical care it required and is currently doing well and was grateful for our concern.

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Posted By : Krista DeGennaro
Posted : 2/21/12
Comments : I had been using another Vet for sometime without knowing that Dr. Starkey and his wonderful animal clinic were right here in my neighborhood! My cat, Boots, had to have his tooth extracted and I was nervous about him going under anesthesia. Dr. Starkey explained the procedure to me and assured me he would take good care of Boots. Everything went GREAT and Dr. Starkey and his staff were very kind and personable. They also went above and beyond by calling me the next day to ensure that Boots was okay. I would definitely recommend them to anyone looking for a Vet who truly cares about his "patients" and treats the animals with such a gentle and caring touch.
Pet's Name : Boots
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