Log In
Registration
Forgot your password?

Westy Self Storage - Tuckahoe, NY

 
Overall Rating 4.5
Total votes: 20
Mark as been there
 
Closed now
Westy Self Storage - Tuckahoe, NY will be open in 28 minutes

Opening hours

Monday: 08:00 am - 6:00 pm; Tuesday: 08:00 am - 6:00 pm; Wednesday: 08:00 am - 6:00 pm; Thursday: 08:00 am - 6:00 pm; Friday: 08:00 am - 6:00 pm; Saturday: 09:00 am - 6:00 pm; Sunday: 11:00 am - 4:00 pm;
Time zone: Coordinated Universal Time (UTC) for Westy Self Storage - Tuckahoe, NY in New York is -5 hours
 

Place categories and types

Location

Address
65 Marbledale Rd, Tuckahoe, NY 10707, United States
GPS coordinates
Latitude: 40.9517795°
Longitude: -73.8215245°

Contact Information

Phone number
+1 855-417-1284
 

Map of the Westy Self Storage - Tuckahoe, NY in Tuckahoe City

Rate and write a Review for Westy Self Storage - Tuckahoe, NY

 
 
 
Add photos

Reviews to Westy Self Storage - Tuckahoe, NY

Reviewed January 27, 2016 15:51
Review rating 5
- Excellent #75769
This is a top-notch place! Exceptionally clean and well-run. Most important, the people who work there are incredibly friendly and accommodating. They really work with you and try to ensure that your needs are met. From moving in to moving out, everything was handled professionally and efficiently.
Did you find this review...?
   Helpful   0
   Not Helpful   0
Reviewed August 8, 2015 21:55
Review rating 5
- Excellent #75770
Always immaculately clean and excellent service. Hours could be a little more work-friendly.
Did you find this review...?
   Helpful   0
   Not Helpful   0
Reviewed October 21, 2014 22:30
Review rating 1
- Terrible #75771
If I could give this facility zero stars, I would.

Although the storage space is clean and safe, it is quite expensive. But that is ok. The real issue is that the management only cares about how much of your money they can keep. With more than 30 days advance notice (not required by Westies, btw) we moved out just a few days afer the start of the billing cycle. No one there mentioned that their policy is NO PRO RATING of the monthly charges. When we discovered this, we tried to negotiate with them, to be told that "by law we cannot return any rent to you" and "you should have read you contract". Not only had my husband and I had storage space there, over the years for more than a decade, but our family members do too. We have never missed a payment or even been late.

Westies, you may keep your rules to the letter, and use them to keep our money, but you are losing our future business and that of many of our family members as well. Your customer service is simply insulting. It is not service for your customers at all.
Did you find this review...?
   Helpful   0
   Not Helpful   0
Reviewed August 4, 2014 21:10
Review rating 5
- Excellent #75773
Westy Self Storage in Tuchahoe, NY is like a luxury condo for your valued possessions. It’s beautiful, sparkling clean, safe, affordable, and I have only wonderful things to say about this site and its employees. The customer service here is 5 Star excellent, most notably Michelle who is professional, knowledgeable, friendly and always helpful. Quite simply, she provides outstanding service. This is key for me because as a long-time client I have considered moving my possessions to one of the Westy locations closer to my home (Elmsford or White Plains) mainly for convenience, but Michelle works to keep her customers happy which in turn inspires loyalty, so I’m sticking with Tuchahoe.

The location has a gate secured entry with plenty of parking, and the building, lobby and office are bright, airy and inviting. There are a variety of unit sizes and the staff works closely with you to make sure that you select the one that best suits your needs. I can go on and on but simply put, I will always use Westy in Tuchahoe for my storage needs, and will highly recommend it to everyone I know.
Did you find this review...?
   Helpful   0
   Not Helpful   0
Reviewed May 28, 2014 14:59
Review rating 5
- Excellent #75772
The courtesy and customer service provided by the staff at this Westy Self Storage facility is superb. One employee in particular, Michelle, is outstanding. She is extremely courteous and very helpful and really professional. Michelle always follows through and finds the answers to any questions and reports back to the customer promptly. She truly makes you feel welcome when you walk into the office and personally greets you and offers to help you with your storage needs.
Did you find this review...?
   Helpful   0
   Not Helpful   0
 
List places nearby that look like Westy Self Storage - Tuckahoe, NY
Closed
1
Photo by Fastframe for Fastframe
Fastframe
Price: $$
Open
4
Photo by Amy Interiors for Amy Interiors
Amy Interiors
Closed
10
Photo by Pane & Gelato for Pane & Gelato
Pane & Gelato
Rating: 4.90
 
Time: 0.07365894317627 SQLA: 70 SQLG: 68