Westfield Veterinary Group

Would not estimate price on services for neutering. .wanted to hook in for first visit.. $$$..yuck

Westfield Vet Group is an amazing practice. I've recently had the terrible experience of losing two dogs to illness. I met with Dr Farruggia in the middle of the night when I had to rush my dog in with breathing problems. He as well as the vet tech where so wonderful to both me and my pet. They are so compassionate and care for the entire family as well as the pet. I ended up losing my dog that night but this group and especially Dr Farruggia helped me through it with empathy, kindness, support, and respect. Dr Farruggia treated my dog with the utmost care and I am so grateful to have been supported through the process. They are amazing and I look forward to using them again when we adopt again.

I booked a 3pm appointment and when I showed up I found out that it got mischeduled for 1pm. They were not sympathetic or accommodating and gave me attitude as if it was my fault. After explaining to them that I wouldn't just stupidly waltz in 2 hours late, they said they could see my but would charge extra for an emergency visit. It's obvious that this place doesn't care about its patrons (or made some poor hiring choices with their employees) I won't be coming here again, as I don't appreciate having my dog and I be penalized for someone else's mistakes. This Vet business is supposed to be accomodating. I won't be coming here again, although this has been my main vet for 3 years.

REVIEW EDITED: Disappointed with Westfield Veterinary Group. It took them 2 days to diagnose my english bull dog with an intestine blockage. After boarding him nearly 2 nights and paying $2,200 in bills, we were told we had to take him to Oradell Animal Hospital because he may be septic. Oradell performed emergency surgery, which lead to an additional $5,000 bill. He ended up having a cob of corn stuck in his intestine, he was not septic. If you value your money and your pet's well being, I would recommend you look elsewhere.

UPDATE: The practice manager contacted me after this review, we had a difference in opinion based upon the notes the vets wrote for our case, but regardless it was nice for them to follow up. This is the second time our bull dog had an intestine blockage. The first time the vet in Edgwater diagnosed the blockage immediately and we took him to Oradell within a hour of the diagnosis. The frustration is that it took so long for the firm guidance that surgery was necessary.

We visited the ER with our dog, Diesel last weekend when he had a severe allergic reaction. Everyone from the front desk, who I called in a panic to the technicians and especially Dr. Dziedzic were amazing. Dr. Dziedzic was so patient with us and our dog and made sure that we were doing everything we could to get his reaction under control. She really took the time to sit with us and make sure we understood the plan going forward and how we should continue to monitor Diesel. After coming in completely panicked, I felt at ease and relaxed leaving with Diesel and going home.

A week later Dr. Dziedzic even called to follow up on Diesel. She not only remembered everything we had discussed last week but also took the time to really follow up on Diesel's current condition and how we felt going forward. Her warmness and sincerity in caring for our dog is immediately felt when speaking with her.

There is no telling how it would have turned out if we weren't patients of Westfield Vet Group, but after this visit I know we certainly have made the right choice for Diesel.