West Lake Laundromat

We used their drop off & pick up service 3 times in a week during our recent stay in Soho, they were fantastic. Everything washed & folded nearly, even the clothes & cloths for our 3 month old son. Will use them for sure next time we are here

Neighborhood. Poor English skills and lazy business practices make it a poor choice. Twice failed to deliver on time. I won't give them a third chance.

Check the yelp reviews first...THEY DO NOT HAVE WARM/HOT WATER AND LIE ABOUT IT BEING BROKEN EVERY SINGLE DAY.

This is one of the worst laundromats I've ever been to. Although its the cheapest in the 10 block radius, I would go elsewhere if I were you. They do not offer hot water (and don't tell you this- you have to find out by actually feeling the temperature of the water once you've already started the machine), they use the majority of the machines to do wash and fold (and do not give you the courtesy of going first). The straw that broke the camel's back for me, was when I forgot to take my detergent home with me, and when I returned 2 days later to retrieve it and do laundry, they had written a couple of Chinese characters at the bottom, and claimed that it belonged to another customer- even though it was the ONLY Trader Joe's detergent in there, was in the same spot i left it, and had the same amount of detergent in the bottle as mine did. Not to mention that it was the only bottle that had Chinese written on it instead of English (the claim it must be a "Chinese customer"). They actually had the audacity to not offer me a cup of their Tide, but SELL me one for $2.

These people are DISHONEST, rude, and do not deserve your money. STAY AWAY!