west elm

Overall Rating 3.2

Total votes: 42

Mark as been there

Closed now

west elm will be open in 4 hours 10 minutes

Opening hours

Monday: 10:00 am - 9:00 pm; Tuesday: 10:00 am - 9:00 pm; Wednesday: 10:00 am - 9:00 pm; Thursday: 10:00 am - 9:00 pm; Friday: 10:00 am - 9:00 pm; Saturday: 10:00 am - 9:00 pm; Sunday: 11:00 am - 7:00 pm;

Time zone: Coordinated Universal Time (UTC) for west elm in New York is -5 hours

Place categories and types

west elm Photos

west elm in New York City, New York, United States - #1 Photo of Point of interest, Establishment, Store, Home goods store, Furniture store

west elm in New York City, New York, United States - #2 Photo of Point of interest, Establishment, Store, Home goods store, Furniture store

west elm in New York City, New York, United States - #3 Photo of Point of interest, Establishment, Store, Home goods store, Furniture store

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west elm in New York City, New York, United States - #4 Photo of Point of interest, Establishment, Store, Home goods store, Furniture store

Location

Address

112 W 18th St, New York, NY 10011, USA

GPS coordinates

Latitude: 40.7399988°
Longitude: -73.9958785°

Contact Information

Phone number

+1 212-929-4464

Official website

http://www.westelm.com/stores/us/ny/new-york-chelsea/

Map of the west elm in New York City

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Reviews to west elm

Emily Bennett

Reviewed September 6, 2016 12:36

Review rating 5

- Excellent #133721

Had a wonderful experience when looking to purchase a bed. Even though the store was busy, the service was attentive and very appreciated.

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Harvey Xia

Reviewed September 6, 2016 12:24

Review rating 1

- Terrible #133723

Terrible customer service experience. Inconsistent answers from different associates and different stores. Unreliable delivery.

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Christian Poehlmann

Reviewed August 1, 2016 19:49

Review rating 2

- Poor #133720

I visited this store after visiting the nearby Room & Board. The contrast was marked. It is reclaimed wood heaven. If you loved Harvest Gold, Avocado, and Coppertone, then you will love West Elm and the surfeit of reclaimed wood products on display. The upholstered furniture on display seemed to not be holding up as well as I would have expected, too.

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ilham zrida

Reviewed June 1, 2016 21:58

Review rating 1

- Terrible #133722

if I could give 0 stars i would gladly do so, This store and its customer service have become a DISASTER- CAN someone at the corporate level have a wake up call and stir this place back to what it was once!
Not only has the service gown down the drain but the quality of the furniture is left to be desired! its been months now that I am waiting for my new couch to be delivered. Its been impossible from the manage who never calls you to the delivery company that is the most incompetent - I WISH I COULD WAKE UP FROM THIS NIGHTMARE!

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