Wendy's

My visit on February 27, 2016 was the worst experience at this particular Wendy's ever. I've frequented this Wendy's for over 20 years and today I saw a new crew, who are less than unprofessional. I waited over 10 minutes to place my order due to the fact that the supervisor on duty on this shift was holding up the line by talking with the only girl taking orders at that time. After waiting more than 5 minutes for the food, my order was wrong. I decided not to go back to the window since I was already having a negative experience. On my way to the table I passed the supervisor talking very loudly on her cell phone since she had it on speaker. Another employee was sitting at another table and using FaceTime on her cell phone and it was very disrespectful in her part that she was using foul language in her native Dominican tongue. The staff is very uncaring for the clients. I noticed a couple leave due to the long wait. The joking around and lack of seriousness in this particular establishment is atrocious. Complete lack of respect on behalf of the entire staff. Needless to say this is my last visit at this particular Wendy's at 4330 Boston Road.

By far one of the better Wendy's locations I have visited the food is much better than other fast food chains but I think most people know this

Service is slower than strawberry molasses, feels like in back in the deep south at the speed these people move, typical of the Bronx , go get fast food in Chinatown and your order is ready in 60 seconds or less every time , but Wendy's food is good

slow service. Front counter girl with glasses is lazy and too busy chit chatting. You have to tell her over and over what you want and still she messes up.

I come to wendy's all the time to dine in usually know all the cashiers haven't been in a couple of months so i noticed the big change in staff anyways i ordered jr bacon a small number 7 with a strawberry lemonade the girl on the register named tag read Kena i think or Kana any who she was VERY RUDE and VERY NASTY if there was a customer complaint i could call i would deff call it because i never had such bad customer service out of all my visits at Wendy's some people just don't deserve there jobs i understand you might not like were you work at me put please leave your attitude at home thats not how anyone she act at a job i hope no one else comes in contact with such a bad attitude as i did