Walmart Supercenter

Poor customer service! I went to purchase a few storage containers which they had advertised for $12.00 but when the young lady at the register rang the price it showed apx. $17.00 so she sent a "manager" to do a price check, he came back saying that they had made a mistake and will only honor one of the containers I was purchasing anyways to make the long story short, they did not honor the price that they were advertising for and I ended up leaving to another Walmart where I found the same containers for the $12.00! Buyers beware, make sure you know your prices and customer rights!

This is both a supermarket and a discount retail store under one enormous roof. They sell a lot of merchandise, but don't always provide a wide selection. Their prices are usually low, but their shelves aren't always well stocked. I found some expired cans of food there. If you need assistance employees can be hard to find but are usually helpful. This store is open 24 hours, which is huge in my book. Be careful walking through the parking lot. Some idiot almost hit me there. The cashiers bagged my merchandise perfectly and were very polite.

Walmart is Walmart no matter where you go, unfortunately the staff at this location make the DMV look like a 5 star hotel. I called into customer service to ask for the status of an order and was repeatedly transferred to a ringing line no answer. After 3 calls and 60 minutes of trying to reach someone in the pick up area I gave up and asked the operator for a manager. As soon as I asked for a manager the call was disconnected, I called again and asked for her name, as per this representative that is against company policy. Again I asked to speak to a manager I was placed on hold for about 2 minutes she picked up and a hung up again. Calls placed at 2:58 pm and 3:05 pm 11/11/15. I called again and asked to speak to a manager and was placed on hold for 16 minutes and at no point was ever checked on to see if I was still on the line. I eventually spoke to an assistant manager who was courteous and took care of my extremely simple issue. I could not report who at this establishment was responsible for hanging up on my two separate times. It took me 5 phone calls and over 2 hours just to check the status of a store pick up item. Unacceptable, I have managed customer service centers, call centers and large medical offices throughout my career. If one of my representatives treated anybody the way I was treated today they would be suspended or terminated that same day.

Just thought you should be aware of the type of people you have representing your company on the telephone.

Worse Walmart ever. I went to buy a $88 necklace. I asked the customer service manager if I could purchase it and ge said that dept was closed and only one person handled that dept. Why is he a cust service manager then????? They lost a sale becaise due to bad customer service. Love my Walmarts in the southern states. Tired of the rudness up north

This seems to be the only remaining 24 hour Walmart. I won't make a weekly trip to this store based on just having to to pay that toll from NY to NJ. But if I was closer this would be my go to store of choice. But let me tell you this is the best Walmart that I have gone to. The service there is decent. I haven't yet run into a nasty or unwilling to help employee. Then again I haven't interacted with staff other than at check out. They would have gotten a 5 star if I was able to say their service is friendly and efficient. But I've had nasty experiences at other locations. The place is always clean and organized. It's a large store and they do a great job maintaining cleanliness as well as organized shelves. The price tags match the items and are correct. I've seen some other stores that are very dysfunctional. Best part: they always have what I'm looking for. So far the best Walmart in my opinion.