W 49 New Cleaners

They WILL shrink your clothes

I have to agree with the other reviewers, this establishment is the absolute worst dry cleaners I have ever dealt with. Several times they lost my clothes, luckily, after arguing with them for days, they finally did find the items they had lost, however, the last straw for me was when they completely destroyed a one of a kind dress shirt I had bought while traveling through Europe in Paris, when I asked to be compensated for the shirt; which cost me over $200, they offered to reimburse me $30, UNBELIEVABLE! Trust me, DO NOT use this dry cleaner, if you value your clothing!

I arrived to pickup my dry cleaning 3 days after the return date on the ticket to find the owner inside (no sign of the regular young storekeeper). The owner refused to give me my dry cleaning claiming it is not there and to come back the next morning. He shouted at me to "LEAVE HIS STORE" as they are now closing for the day. I refused to leave until I had my clothes in hand but he only suggested I call the police, I presume to report missing laundry?!?! Even as I promised I will never return after being a customer for about 3 years, he maintained his irrational position to come back 7AM the next day - there was no getting through to this guy that I can NOT return the next morning. Luckily the young employee returned from a delivery about 15 minutes after this fiasco and gave me my clothes with no issues.

Undoubtedly I will never return to this place. The quality was average at best. Stay away if you enjoy pleasant customer service and your clothes returned on time.

Atrocious service!!! Stay away! They treat their customers with contempt, and they will ruin your clothes.

The do not deliver on time. In addition, they have ruined my clothes and my laundry bag.
I have tried them 3 times and not coming back.