Village Cleaners Laundry

Less than one star if possible. This place is so close to my apartment, so we used them frequently. They are very expensive but they are in West Village so that is to be expected... but the staff is so rude and horrible. I will come in with my laundry separated and they still try to charge me a $4 fee. So I have to bring a friend with me and pretend its a new ticket. We spend a lot of money here on dry cleaning as well and it's sub par.

This morning I tried to bring in my new sheets to get washed, which wasnt the $10 min but I thought they would make a exception because I am there 2x a week. She looked at me like I killed her cat and proceeded to scream that it was a $10 min.

I also know someone who found a dead cockroach in his clean, folded sheets.

Just dont go here. There is another great spot around the block and FlyCleaners is just as expensive but delivers and is friendly.

Roach infested

I have been going there for almost 4 years. and never have a issue . Very hard working people,

Always on time. They only accept cash, which can be annoying if you have a big order or forget to go to the bank.

I started using this laundromat for wash and fold a few months ago and will officially stop going there. I constantly have problems with the staff overcharging me (for separating/low heat) or charging me for services I didn't ask for. Today was the last straw; I had an incident where the young girl who was new refused to give me my clothes if I didn't pay for softener which I did not ask for! So disappointing as they are very conveniently located. Thankfully, the woman at the adjacent dry cleaners helped me out and "gave" me my clothes and accepted payment for the services I requested. I will continue to use the dry cleaners.