It is slow and expensive but that is what is required to get your car looking this good. I am not a fan of hand washing because it is time consuming and I don't think it does that much of a better job. That being said, that is what is available here so if you don't want that keep driving. What I did like was the attention to detail and the unwillingness to let hard areas go without additional attention.
A word of caution, if there is a line come back some other time because this isn't a machine, each car gets ten minutes of undivided attention so if three cars are in front of you it will be thirty minutes until a hand touches your vehicle.
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