Vigilante Plumbing, Heating and Air Conditioning

Vigilante replaced my hvac unit earlier this summer and it has broken down twice subsequently. Each time that I have called to have someone come to repair their work I am told that I will need to wait several days before I can schedule an appointment. Using vigilante could potentially be compared to making a wish and hoping for the best.

They came not only in the time window that was originally given, but the base called me to give me an even smaller window. Both men were polite and beyond helpful, fixing my washer which another plumbing company broke. I then even got a follow up call from the base asking if everything went well. Vigilante will now be my go to call for plumbing needs.

On the coldest night of the year (for really the last several years), I called my plumber to fix my boiler on an emergency basis. I have been his customer for over 10 years. He told me he would call me back in about 30 minutes. He did not. He did not respond to any further calls I made to him. Then, I called Vigilante Plumbing at about 10:45 PM. A plumber was at my house well within an hour and fixed my boiler. The plumber, Mohammed was extremely professional and courteous. Someone came the next day to inspect it further and had recommendations to maintain the boiler in the future. It was not cheap, but I felt good about the money I spent and that my family and my tenants would not spend the night in sub zero conditions.