Verizon

THIS IS SERIOUSLY THE WORST!
THEY NEVER GET THINGS DONE IN THE FIRST PLACE SO I HAD TO CALL THEM SEVERAL TIMES TO CORRECT IT UGH
HORRIBLE I'M ALMOST THINKING THAT THEY ARE DOING THIS IN PURPOSE TO PROFIT

This store is fantastic!!! The guys there know exactly what they are talking about and are very helpful. Shout out to Nathaniel for giving us fantastic help. Give this man a raise!!!

the customer service here is honestly awful and it doesn't seem like staff know what they're doing

Dishonest! A nonexistent wireless plan was sold to me at the The Verizon Store Columbia University (2818 Broadway, New York, NY 10025). After an year of discussions this has not be resolved yet.Such a fraud and unethical behavior I haven't seen anywhere, all these orchestrated by the manager Alex Keyzner. Two other employee that work for him are Michael Figuer and Mario Clavijo. Please be very careful and aware when dealing with them, one thinks it can never happen to him until it does. Do not deal with those people, they seems very nice yet don't care behind your back, their words are not followed by actions. such as unethical behavior, months and months spent in frustration!(beyond words!!!) For that matter you will be better off staying away from Verizon all together ( go to Sprint, or at&t or anyone else). Involving Better Business Bureau and other institutions to close the case.

The employees don't know their products and just want to make a sale. They told me I'd be able to keep my saved voicemails, especially the ones from my mom who died this year, when I upgraded to the new iPhone. This turned out not to be true and they are gone.