Rate and write a Review for Verizon - A Wireless Premium Retailer
Reviews to Verizon - A Wireless Premium Retailer
The staff is amazing. Hat's off to Raymond and Leron. Simply amazing!! Been here a number of times and am never disappointed. Thanks guys.
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BE WARNED! This is NOT an official Verizon Wireless store, and they are very dishonest.
First, their phone prices and therefore Edge prices are higher than any other Verizon outlet.
Second, they lie. My first question upon entering the store was whether the sign next to the phone I wanted was indeed the Edge price (I would have gone elsewhere). I was assured that no, the price simply had not been updated. Well, when I checked my account online, they indeed charged me the higher "non-updated" price. To make a long story short, I tried for several days to fix the situation with them, but was only given more lies and the good old runaround.
Not to mention they failed to implement any of the changes to my plan that I requested, and I ended up with over $100 in long-distance charges within 2 days.
In summary: the store looks nice, the salespeople are very friendly, but beware... they are used car salesmen types.
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Very informed rep. Told me all options. Set up my phone for me. Fast, efficient and friendly service. Thanks Verizon Wireless.
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my experience at verizon was more than expected ,great service. employees were great and very helpful (leon).
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I love that there is a local store not too far from home! Everyone is very welcoming as soon as you come through the door. I am often very careless with my devices however no matter how big or small the issue is the staff always takes their time with me. I once had an issue that was behind the store's control and thankfully management followed up to ensure it was resolved. I never feel like I'm being sold anything when I visit the store instead I feel as though I am being tailored to my own personal needs. Outstanding costumer service! I give this branch a solid 11 out 10 rating! Thank you to every there for your consistent service. I definitely recommend this place to all my family and friends.
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