The only reason I gave one star is because I had no option to go lower than that. I gave five shirts for dry cleaning and requested them to not screw them up because I had earlier experience with them. They were like "No worry sir, we take good care :-)" in their own sluggish accent. I took the receipt and came back home. After couple of days, on Monday, I went back to collect my shirts and to my horror they were all stretched! When I asked them about my shirts, that old lady with eyes of a witch in the counter asked me for my receipt and wouldn't give my receipt back and said "take your shirts or leave them here, we can't do anything". I stood there for 15 mins for here husband to show up and he too was no better than her. The husband after looking at the shirts said "we give your shirts to some big company sir, we don't handle your shirts, I can send your shirts for ironing again and we'll see if they can repair it back". I asked him what if they can't get it back to normal? He replied "sir, I will send them to the company, when it comes back you either take it or leave it, that's all I can do".
To anyone who can't believe it, just give them your shirts and see for yourself. You will get to see their true colors after that. They just act nice all the time.