I make big purchases a couple times a year from these guys online (or, used to) to stock up on meat alternatives. They are one of the only vege-food outfits that ship cold products and, while their shipping prices are a bit steep, the budget-friendly product prices, combined with the awesome selection, generally made up for it......Until Now: My last order, composing over $300 worth of refrigerated items, was a complete disaster and VegeCity is shirking any responsibility for the problem. A UPS delivery of these items was intercepted by a distribution facility as "hazardous" and leaking. The package, upon damage assessment by UPS was discovered to contain NO insulation or absorbent / insulating packing material of ANY kind. It was simply a cardboard box with my order items thrown into it and sent on a 5-day journey across the country. Now, I am fighting just to get my purchase price back let alone any damages resulting from this package delay causing an entire huge catering event to be ruined.
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