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The worst service ever . They lose your important mail and deliver none sense mail and you have to go their looking for your package every time someone send you something. Not just that they keep telling you come back tomorrow
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Today is 2/11/16.
Around 4:30 PM Local time, I went in to pick up my company mail from a mail box we pay the USPS for.
When I tried to open my copmay mail box, the lock wouldn't turn, so I couldn't open the mail box door.
I went to the window and told this to a female worker at the window.
She immediately told me that I bent/destroyed/damaged the key and it was all my fault I couldn't get in the box and that I had to pay a fee to get a new key or fix the lock on the mail box door, I couldn't understand what she was talking about. Then she went in the back, and 15 minutes later a 'guy' came out and said he was the 'postmaster'! He then berated me and made me answer idiot questions as if he was a grammar school principal and I was in 3rd grade!!!
This person should be disciplined/reprimanded immediately for the way he is treating American citizens who pay his salary! This person is a disgrace!
Please add your comments if you encounter anything like this from this guy!!!
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Worst Service Ever.
I have been having problem getting mails.
When I called to discuss, I was being on hold then got dropped after 30 minutes.
It could be a technical issue although I heard someone picking up the phone then hung up on me.
I called again, the lady was very unfriendly to begin with.
She kept saying if the mails get to them, they deliver.
If they don't get it, then it's not their problem.
Instead of trying to help me figuring out where the problem may occurred, she repeated that sentence couple of time then hung up on me.
My bank, credit cards company are keep telling me it's being bounced back to them for some reason.
And I still have problems getting important documents.
Nice job Paramus postal office.
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This is an extremely high volume post office. I do appreciate the 24 hour drop box since that is the main reason I use this location. As an on-line seller, my shipments have gone smoothly and on time. But, my personal experience at the window service is the poor customer service interaction and the lengthy lines with never enough staff coverage. ***Our current postal carrier is excellent and we hope she stays with us for a long, long time!***
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My postman told most people on my block, if you don't shovel the snow with a path I can walk on, you won't get your mail delivered. He comes when it is snowing and all different times. We have elderly people on the block who can't get out and have to wait until someone comes and does it. What kind of nonsense is this? These people can't use the internet and mail checks out to pay bills. They are afraid of the postman now. Bring back our other postal lady, she was great. This guy should be let go, just plain lazy.
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