The service is terrible, no help available. I'm a US veteran living in South America. My VA Hospital send my prescription glasses, unfortunately, I used the address of a friend traveling to the country where I live so he can bring it. A mistake was made in the package instead of 1317 80th St. Norbergen NJ. 07047, the package was sent to 1317 8th St. North Bergen NJ. 07047. Many times I have tried to let the people in the post office of this bureau to recover the package, but they put you in hold for long time, they do not answer the phone and finally they forget about you. I wish they put more attention to special request when it comes from US. veterans.
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