US Post Office

Worst post office ever! No one picks up the phone. Staff itself are very slow. I wouldn't recommend this branch to anyone.

This is the worst post office ever. I don't know if it's USPS as a whole but this location is terrible. Horrible customer service: they only have one gentleman working and he is so calm and nice but I'm sure sometimes he gets stressed out. But he wasn't helpful for me at all. The carrier never delivers my package and they make me go back to. The store and pick it up. And when I go they tell me I need a pink slip and I'm never left one. So they make me go back and forth to prove I'm me! How many times can I prove that I say who I am?! They never answer the phone and when you do call the call is suddenly dropped. I am so frustrated. What kind of service is this? If I could give no stars I would.

Dealing with this post office is a nightmare. I was expecting two packages today from the same company. I did receive one, but both were marked delivered and only one made it. I called over and over all morning to follow up and the phone just rings until it hangs up. I am dreading driving down there bc the staff is not only incompetent, but always slow and lazy. Constant issues with not much resolution.

Worst customer service. Very slow and really chatty when there's a big line forming. Seems like they are not happy to work here. Can't deal with Paterson main post office but that's because there are many people there yet the customer service is good. Here you have a short line but the service is really bad.

No one answers the phone in this place. Very slow service. I always wait on like for an hour. Wouldnt recommend this place.