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We brought out 2 months baby there to apply US passport. Our appointment was at 11am, but there was a guy in front us and took almost 30 minutes to got his things done. And we found us forgot to bring the photos and my husband just took 10 minutes to take the photo from home and come back. However, the women who suppose to help us, she refuse to just wait us for only 10 minutes. Even they saw we brought a 2 months baby here. And also the manager told her should not serve us, cuz we were late. They were with attitudes and ridiculous. And they are here not for helping people.
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This post office is absolutely horrible!!! I have always heard friends and family telling me stories about them losing their mail and packages, and being of no help when asking questions. now we have experienced it for ourselves!!! we had a very important certified letter that they attempted to deliver. we werent home,and when we went to go pick it up, we were told it wasnt there. Judy told us that if it is ever found, it will be sent back to the sender. how is that supposed to make us feel good knowing that a ver important piece of mail was being taken as a joke! This is by far the worst post office ever!!! They have a pattern of mistakes, and should not be in business with their history! and I was just told on the phone that they have to "look for it" They are very unprofessional and irresponsible! I will never trust in them to mail anything anymore!!!! The New Hyde Park location has never once lost my sisters mail or packages, so I will be going there now!
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