Urgent Care Manhattan

It was the first time I've been to Go Health Urgent care; but, it was the BEST service I've ever experienced. The assistants and the front desk staff were so friendly and helpful. Dr. Lipovic and Dr. Lynn were very nice, careful, and well informed. I felt well taken care of by both doctors and the staff. Highly recommended!

Pros: Very clean facility. Was seen without a wait. Was treated professionally and courteously.

Cons: Was told by the front desk that I was seeing a doctor. He was not a doctor, nor a nurse practitioner but a very helpful PA (physician's assistant). PAs are excellent professionals; I respect what they do. But when I'm paying to see a doctor at a facility one hour from my house (directed there by my insurer) and the facility tells me on the phone and in person that they're covered by my insurance - and they even run my insurance card - I expect to see a doctor and I expect the visit to be covered by my insurance. I didn't and it wasn't. Instead I got a $375 bill. Because in fact, they are not an in-network provider: contrary to what the front desk told me – and what United itself told me – they have no relationship with my insurer, United Health Care.

So if they tell you your insurance is accepted - even if they run your card and tell you "You're good to go," as they told me - please disregard that. Or you may get a bill like I did. (Did I appeal this? Yes. It was denied. I didn't record the call with United and I didn't get a reference number, so I had no evidence.)

I've been here twice and have been seen by two different doctors and they were both excellent. I was seen very quickly. Didn't have to make an appointment. Nurses and front desk staff are also very good and friendly.

My favorite part is that they had pictures of fictional doctors all around: Dr. Hibbert (The Simpsons), "The Doctor" Julius Irving (76ers), and, well, Dr. Evil (Austin Powers)...he is a doctor...

It set a very good mood, and I think that counts. Highly recommended!

This was the best service I have ever experienced at a medical facility!!!!! Doctor was fantastic. I was cut and had to get stitches. He did such a good job, that you wouldn't be able to tell I had it.

Also very inexpensive! Never go to an emergency room, because you will never get treatment and will get charged a fortune.

They are the best with my three daughters. They set my daughter's broken leg and the orthopedist was very impressed with the job they did. We use them whenever we can't get to our pediatrician and they are extremely professional and easy to deal with. We never have to wait. I highly recommend them!