Rate and write a Review for Universal Windows Direct NJ
Reviews to Universal Windows Direct NJ
Had a great experience with Universal Windows Direct out of Woodbridge NJ. Everyone was very helpful and knowledgeable and the turn around time was better than I expected. I definitely recommend them for your window replacement.
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I got 20 double hung windows + 2 picture windows installed in my house at New Providence, NJ. All of my communication from the beginning to end was with Doug Conners who was extremely professional all along. The prices were negotiated to a reasonable price comparable to those from other companies. The installation was done very neat and clean. The only problem I had was them having brought the wrong size windows for the bathrooms for which I had to wait another week or so for replacement. I would have liked for it to get done in 1 trip instead of 2 trips.
Overall, I would definitely recommend this company for windows and doors. Talk to Doug C., he will take care of your needs.
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First off this company is in Wood Bridge now, not Fords. My husband found them on Angie's List, where they had hundreds of great reviews, and we used them to replace 17 windows in our 1955 house whose windows were as old as the house. We are in our late 20s and this is our first house, and we bought it knowing it needed a LOT of work including new windows. This was as worthwhile an investment as gutting and completely renovation our kitchen, which we did around the same time. UDW had a big part in helping us turn our ugly duckling house into something beautiful and nice to live in.
Prices were very reasonable and exactly what we wanted to spend. We had looked into buying from two other companies, and UWD beat their prices. However they weren't SO inexpensive that I doubted the validity of the product/installation. Their windows are Polaris brand, which my husband (who researches everything he buys down to a T) really liked.
Doug was friendly and we enjoyed working with them. I think it took 4 weeks for the windows to come in and about 6 hours for the guys to install them. We came home to beautiful looking, functional, easy-to-clean windows and we are very happy with them. We have to replace a front door, a rear door, and we want to install an 8 foot slider in our dining room in the next few years and we will use them. They also said they could build us a deck - which we need when we install the slider. Our bay window is in need of some structural repairs too which we will likely do down the line. I feel comfortable using UWD for all these jobs, because they do great work, install nice products, and don't charge you an arm and a leg.
My only criticism is that when the installers took out the old windows, the paint chips got all over the ground surrounding our house, and are still there two months later. I thought this was something easily avoidable using a large tarp or something. Our yard is really crappy and needs major landscaping work so it doesn't matter really, but if I had a nice flower bed and it got covered in paint chips I would be pissed. The inside of the house they left neat and tidy.
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In 2009, my wife and I used Universal Windows Direct to install a big picture window in our living room. The window has been great especially during this recent very cold 2013 - 2014 winter. The team installed the large 3 section window in no time. They were very neat and explained everything they were doing. All questions were answered.
In 2014 We noticed the latches were beginning to rust. I sent them some pictures. they ordered the parts and came right away to replace them.
I would definitely recommend Universal Windows Direct.
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